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Messages - trundle

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1
Support / User keeps being asked to login
« on: September 19, 2022, 10:23:10 AM »
My users are logged in, they add items to their cart, but when they try to browse and add another item, they are asked to login again. Any ideas?

2
General Support / Re: Lost access to Admin area
« on: September 08, 2022, 10:39:11 AM »
Thank you. I was able to get back to the admin page. However I am still having the issue "Unknown AJAX Error!" when logging in or going to checkout.

3
Support / Re: Checkout page not found
« on: September 08, 2022, 09:59:07 AM »
v1.3.3  and yes Fast Checkout is On

4
Support / Checkout page not found
« on: September 08, 2022, 08:11:21 AM »
Can anyone help he to determine why the checkout page is not found?
I add the items to the cart, but when I click checkout, the error is "THE PAGE YOU REQUESTED CANNOT BE FOUND!"

I have attached the access log in case that helps. There was nothing in the error log.



5
General Support / Re: Lost access to Admin area
« on: September 07, 2022, 09:01:33 AM »
I was able to change the url back to the original address, but when I try to log into the admin area, it keeps taking me to the main page at index.php, not the admin area. Is there no other way to access the admin portal?

6
General Support / Lost access to Admin area
« on: September 06, 2022, 12:14:32 PM »
I was trying to resolve an issue with an unknown AJAX error, and changed the site address to match the URL. The problem is now I cannot get back to the admin area, as the site keeps redirecting me to the main page.

Is there a way to change the Store URL without having access to the admin section?

Alternatives? Reinstall site and connect to existing dB?

Help.


7
General Discussion / Users having to login again
« on: November 22, 2021, 12:36:26 PM »
I am having an issue, where my users log into the site, proceed to add items to their cart, then when they try and checkout, it prompts them to log in again. It doesn't happen all the time, but once in a while. The users are not going over the Control Panel Session Expiration, which is set to 120, they are on on for about 45 minutes. DO you know why this would happen or where I can check to see why it is happening?  Thank you

8
Installation and Configuration / Fatal Error on export
« on: December 03, 2020, 09:50:09 AM »
When I try to export my Products list, I am receive this error: 

"Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in C:\xampp1\htdocs\store\core\database\amysqli.php on line 85"

Do I need to allocate additional memory?

9
Customization help / Re: Add a column to Orders page
« on: December 01, 2020, 10:42:50 AM »
That's what I figured, but I am not familiar with php programming. Any help would be appreciated. I would be sure to buy you a beer someday  :)

10
Customization help / Add a column to Orders page
« on: December 01, 2020, 09:38:00 AM »
Is there a way to add an additional column to the Sales | Orders page?  I would like to know the Total Quantity for each order that is processed from this screen rather than having to open each order and verify that number.

I've attached a screenshot so it makes more sense.

TIA


11
Installation and Configuration / Re: Customer Access Groups
« on: November 15, 2020, 01:13:18 PM »
I just added the customers to newly created Customer Groups:  Group A, Group B Group C etc.
I set all the users Status to OFF
Then when I need to have the specific group access the site, I sort by group, then change their status to ON

Being that I only have 100 users, its not a daunting task to set them manually when they are in smaller groups.

12
Installation and Configuration / Re: Server Time Zone
« on: November 15, 2020, 01:08:47 PM »
I found the file in the XAMPP - Apache Config - php.ini and that's where I made the change.

Thank you pointing me in the right direction!

13
Installation and Configuration / Server Time Zone
« on: November 13, 2020, 06:06:07 PM »
How do I change the server time zone?

14
Installation and Configuration / Re: Customer Access Groups
« on: November 13, 2020, 02:46:38 PM »
I was able to figure out the customer groups, and group deny options.

Thank you anyway.

15
Installation and Configuration / Customer Access Groups
« on: November 13, 2020, 02:34:15 PM »
Is there a way to deny access to a group of customers? Rather than going account by account and denying the access? I want to have two groups of users, A and B. Group A would have access and Group B would be denied. Is there a way to implement this?

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