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Messages - llegrand

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General Discussion / Re: The "Reviews" tab on my product page is missing
« on: September 24, 2022, 12:57:07 PM »
at the top of this forum page is a link to the Manuals .  It opens to a search page.  Which can usually get you on the right path.

I think this page might be your solution

You also have to enable on your template.

General Support / Re: deeply nested categories
« on: September 22, 2022, 11:46:28 PM »
Try using the filtering  -  it will get you into the cat/subcat for editing or adding new products

Here is how it works for one of our clients that has a similar requirement for cat/subcat/ and sub/subcats
refer to screens shots

Configuration / Re: session_name is empty
« on: September 20, 2022, 12:06:03 AM »
look in the footer area of your Admin dashboard -  any page will list it there

Support / Re: Required field in shipping "state"
« on: September 16, 2022, 03:30:34 PM »
since you indicate you have a third-party theme.  Try asking them for support.

Support / Now fixed -Cart v 1.3.3 Softaculous cloning and staging
« on: August 26, 2022, 11:53:57 AM »
Update to this issue,  which is now resolved.

I went back to Softaculous and they changed the cloning code in Softaculous for AbanteCart installations.  All works correctly now for cloning and staging.

New Features Discussion / Re: Product options to add order weight
« on: August 25, 2022, 01:18:41 PM »
My first thought was to have you check that you have added the weight into the option.
Seems a lot of admins are unaware of the expansion.  the Wt was add a 2 or 3 versions previous, so what AbanteCart version are you using?
See screen shot for where this is located.

If you have the weight added into your options and the weight-based  extension is still not correct -  the above info will assist is helping solve your issue.

Upgrade / Re: contact us form on AbanteCart v1.3.3
« on: August 24, 2022, 05:19:28 PM »
the directions are:

Admin Username/Password: demo/demo

that means  the Username is demo
and the Password is demo

Try that, works for me

There are several patch files for the 1.3.0 version -  We have them in our WHY2 information center for easy of finding them.

If you still have your 1.3.0  loaded,  just change out the file and see if it fixes your issues.   If not,  you need to run the updater file again, and then change out the file.

Support / Re: Cart v 1.3.3 Softaculous cloning and staging
« on: August 19, 2022, 11:19:11 AM »
We are aware that you are not affiliated with Softaculous,  however you do add AbanteCart to Softaculous for installation.
Can you please take a relook at what you send to Softaculous for their installation app for AbanteCart 1.3.3?

Let me reiterate our testing:
two servers,   4 domain,  3 AbanteCart versions (1.3.1,  1.3.2, 1.3.3)
Results identical in all of the above testing.   ONLY AbanteCart v 1.3.3 using cloning or staging  fails to update the config file in 1.3.3 clone or staging in all the testing areas -  2 server, 4 domains,  etc.

Before contacting AbanteCart  I have consulted with our Server people and Softaculous  -  everything points to something within AbanteCart that is loaded into Softaculous.  Perhaps is it some oversight like has happened previously with the update files not checking and changing the prefix on the database (I think it was v 1.2.14)

Support / Cart v 1.3.3 Softaculous cloning and staging
« on: August 18, 2022, 02:32:56 PM »
Did you make some type of changes to files or permissions  that causes Softaculous to not properly clone or stage v 1.3.3?

I can make a new installation of 1.3.3.  and it works correctly.
I clone that new installation and all the files are replicated,  except the config file  is empty.  So the cloned site will not open -  get
The requested URL was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I have checked the file permissions,  I have tested this on two of my servers,  and 4 different domains.  I have tested previous AbanteCart versions, 1.3.2,  1.3.1 etc  on the same servers and domains that 1.3.3.  is not correct -  and all previous cart versions clone correctly.
All installations and testing are running on php8.0.   Although we did test a couple on 7.4  with the same result.

I can copy the config file from the originating installation  into the cloned installation and it works.

What has changed in 1.3.3?  or what do I need to fix in 1.3.3  as we use cloning  and staging for testing before updating live sites.

thanks in advance for your assistance

Built-in Features / Re: global options placeholders
« on: August 08, 2022, 01:48:41 PM »
Hi again,
Since you are going to look at the Placeholder  can you please consider looking at the option values in checkbox?   You provide Element values in selectbox but it would be helpful to have values in checkbox also.

And one other thing  that I am not sure where it issue resides,  but when one clones a product -  the placeholder and values  in the originating product do NOT clone to the new product (copy)
I had tried to use cloning as a way to overcome the lack of missing fields,  but no success.
Is there some reason I am failing in the cloning.


Built-in Features / Re: global options placeholders
« on: August 08, 2022, 09:14:36 AM »
thank you

Built-in Features / global options placeholders
« on: August 07, 2022, 04:57:46 PM »
Is there a valid reason as to why there is no Placeholder input field in Selectbox and checkbox in global attributes?
There is a Placeholder field in input type.

For admins you have the same option setting for a lot of products -  it is time consuming to have to input that each time into a new product  and it is easy to forget the necessity for doing it.

what cart version are you using?

here is the latest from AbanteCart regarding reCaptcha

Please note there are two version of it now,  v2 and v3 from Google and they are a bit different

This from Google - at the bottom of the page compares v2 and v3 which might be useful to you to make a decision.

General Support / Re: Empty pages
« on: July 13, 2022, 02:08:41 PM »
Just FYI,  we find cart version 1.3.2  runs very well on PHP 8.0  and have all our installations set to that.
It also seems to work on PHP 7.4. 

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