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Messages - llegrand

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General Support / Re: PHP and mySql version for 1.2.11
« on: February 01, 2022, 03:17:43 PM »
Hi Sam,  let me share a couple of thoughts with you.

1. PHP versions change continually,  when they reach a EOL (end of life).  You need to be using the  support versions to keep things more secure and working.
You can check EOL  for php  here:
You can see even 7.4  if out of active updates and moved into security only.

2.  You are now understanding how customizing your cart has a downside  are not keeping up with changes to various systems.  Perhaps your customization is able to work  with  no or little changes.   Perhaps you should look into make your coding changed into an extension??  You need to rethink how your custom coding is being applied to the core,  and make some adjustments to your process -  as upgrades to php,  OS,  etc is ongoing.

3.  If you have access to cPanel and softaculous,   you could clone your existing site,  upgrade your php etc and see if it works with your custom coding etc. 

We have posted Softaculous how-tos on our info hub:

General Support / Re: Extending support on MarketPlace extension
« on: February 01, 2022, 09:31:46 AM »
that is NOT my question.   simply when an extension is purchased and included the 12 months support at the first buy.   when the year is elapsed - and one wants to continue support and updates -  they go to the page that has the extend support button showing -  and this is where I have the confusion.

If the first year (paid for) has expired or about to expire,  if the additional fee for ONLY the support fee OR does one have to repurchase the extension and the 12 mo support?

I had assumed it was the ability to pay for only the support fee after the first year.   But so far that has not been my experience -  had to rebuy the extension and the 12 mos support. 

General Support / Extending support on MarketPlace extension
« on: January 31, 2022, 12:20:05 PM »
Please provide clarification on extending support:

MarketPlace says:
The purchased extension is provided with 120-day support from an author with free upgrades within this time frame. If your order support has expired, you will not get any updates for your extension and developers might refuse with the support requests.
You can extend support time and updates with the purchase of an additional 1-year support term.

If the store is connected to the extension, and the Extend Support button is clicked  -  is the renewal fee ONLY for the additional support? or does one have to repurchase the extension and the extended support?

It has been my experience with trying to buy extended support  that I have to rebuy the extension also. 

thank you for clarify what is suppose to happen.

Idea Polls / Re: Customize plug-in solutions according to needs
« on: January 06, 2022, 10:59:16 AM »
My opinion is the proposed location of the request being on the cart Admin panel is the wrong place.
The better place IMO remains on the forum board.

General Support / Re: Is there anyway of having 1/2 (half) quantities?
« on: January 04, 2022, 06:07:32 PM »
Please refer to the screen shot   -  I set up the product within the testing site I provided.

this is what that option does ,  it allows admins to control what is seen on the product display page.
This why we made the extensions at our clients request - so  option prices could be clearly shown.

Either of the extension  Option lite or Option Pro allows for the management.

General Support / Re: Is there anyway of having 1/2 (half) quantities?
« on: January 04, 2022, 02:10:50 PM »
Hello again,

Are your remarks here about the default options and how they work?   

You had requested a testing site for our options lite and options pro extensions and we provided those to you last nite.
If you are having questions on how to configure those options please respond via the email with the testing site into.

The WHY2 support team

General Support / Re: How do I offer lower prices for quanity?
« on: January 03, 2022, 04:35:31 PM »
One more thought -  since having an odd ending price is not your desire  you could perhaps use options.
The important thing to know about options is to use a price modifier for the ending price.  This means the base product price PLUS the modifier equals the ending pricing to customer

I made a rough screen shot for you, showing one of the option methods (checkbox)

We have several extensions  that we offer for handling options so the ending pricing is not so confusing.   Below is the links to our manuals so you can see how to provision, etc.

Additionally I asked you in a different post what you were selling - something with weight or length or?
We have some additional extensions that handle those types of calculations.

Give the options a try and see if they will work out for you.

General Support / Re: How do I offer lower prices for quanity?
« on: January 02, 2022, 08:18:43 PM »
you need to use the PER EACH pricing .   Please refer to the screen shot and the message I sent earlier.

The total price is calculated on the qty times the per each pricing.   so 1 at 10  = 10,    2 at 9 each  = 18,   etc
The quantity  does not allow for decimals only whole numbers.

General Support / Re: Is there anyway of having 1/2 (half) quantities?
« on: December 30, 2021, 01:17:32 AM »
what type of products are you selling that you need a fractional amount?

length,  weight,  ??

General Support / Re: How do I offer lower prices for quanity?
« on: December 30, 2021, 01:13:05 AM »
I believe your issue is not understanding that the pricing for the quantity is PER EACH.

you show one at 10  and you have qty  at 50.
the correct  qty pricing would be 50/7  or 7.15  each (rounded off)

refer to my screen shot to see how it displays

General Support / Re: How do I offer lower prices for quanity?
« on: December 29, 2021, 04:40:27 PM »
Did you read this documentation:

send us a screen shot of your settings and what is wrong with the pricing displayed and we will try to assist you better

Support / Re: Waiting (TTFB)
« on: November 08, 2021, 04:57:31 PM »
suggest you run some analysis from these two sites--  drill down and see where you are dragging and look into their suggestions.
Load is impacted by lots of things,  what all is needing to load on your home page, the size impact of your images,  apps, etc.

We have found this issue on several of our client sites,   the fix for us has been to configure the email sending using SMTP rather than the system send mail. 

check this AbanteCart doc for info on enabling SMTP mail settings.

General Support / Re: No images displayed after fresh install
« on: November 02, 2021, 03:38:20 PM »

BlueHost offers Softaculous,  you may find that an easier way to install AbanteCart which is available in most Softaculous offerings.

And here is the AbanteCart docs on installing with Softaculous

Support / Re: banner manager clicks without views
« on: October 27, 2021, 10:23:44 AM »
They are the same block on the same installation.

1st shot was how it was configured.  The images in the OFF condition in the selection box, and the  adding the click count even though no image was being displayed.

The 2nd shot is the same block after changing the selected images and turning ON the block.

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