I think there are 2 issues.
1. The Current Parent domain is different from the old parent domain; so the username is the old one. Can I change the old username to match the current username?
2. I still don't have anywhere to enter the username and password. I have the correct address in the address bar.
see picture.

New Hosting Company, Different setup = Can't login to admin.
I had a domain that was publicized acting as an invisible firewall. Now with the move to the new hosting company, that setup is gone, the original admin login page isn't there anymore and I don't know how to login to admin to fix it and update Abantecart.

My website is still running Abantecart and accepting orders. I just can't get into the admin pages to access those orders.

I was able to try logging in once but I think it was going to the wrong address to verify it. The old hosting company suspended my account so now the image below is the login page I can see. No Login or password are requested.

Abantecart website doesn't recognize my email to login with my email address so I had to create a new one. So I'm missing the correct account with my extension purchases history.

I can access the new hosting company files. But I don't know what to change to gain access to the admin dashboard.

How do I fix this?
Melissa

I have created a Category, that appears in my Menu bar, to provide information in the description field that I want displayed on the website for customers to glean information. The category displays in the menu bar and the information displays as I want, with NO Products. However, directly below the information is "There are no products in this category." Is there a way to turn this statement OFF? If not, where do I find this statement text and attributes to change the font color to the background color to make it disappear?

The other issue is: How do I delete a customer that is clearly a scam. All fields were clearly filled out by a computer with crazy entries (oewipt98ypq3476tuh;ofhpiu) kind of stuff. I disapproved the customer but can't figure out how to actually delete the entry in case it is an AI bug attempt.

Thanks in advance for your help or suggestions.
Melissa

Not sure how to fix this issue or what to do to fix this but I have tons of this entry in my error logs.
2024-03-25 13:08:20 - Unknown Error: AbanteCart core v.1.3.1 Unsupported operand types: string * string in <b>/XXXXXXX/currency.php</b> on line <b>228</b>

How do I fix this?
Any help is appreciated.
Thank you

Issue Fixed. Thank you

My customer had an issue during checkout where the screen completely turned white. The order did not complete. I tried on my end and the page will not load and none of my redirects show this page. Is there an error with stripe?

Additionally, the customer notification emails are getting to my customer, but are blank as well.

It also appears that my top banner with the category choices is not working either. I backed up my site last week and updated. Not sure what to do to fix this issue. All my products and categories are there just not visible on the main site.

Do I need to pick a new template for the site with this update?

Sorry to be asking so many questions.
Melissa

I'm currently using AbanteCart version 1.3.0.  Version 1.3.3 was released. Is there any pressing reason to update to the newer version or can I just continue running my current version that is working just fine?

Quote from: Basara on May 31, 2021, 02:23:37 AM
Hello.
The Google Maps API key settings can be found in the  System → Settings → General

Remove the key and save. If you still see the error that means you have something non-standard added to your storefront with non AbanteCart google map. This can be theme, HTML block or 3rd party extension. AbanteCart 1.3 do not have Google Maps in the default theme

I don't want to use Google Maps if I can somehow turn it off and avoid it. I do not have a Google Maps API and I don't want one.
I do not have an API or Google account listed on the General settings page for Google anything.
I am using the default theme that I started with last year when I first started using Abantecart.

Only after this updating Abantecart from 1.2.16 to 1.3.0 have I seen this error on Incomplete orders.

Also, I keep getting warnings since I updated to 1.3.0 in my messages:
Incorrect config.php file permissions   06/01/2021 14:49   config.php file is writable. It is recommended to set read and execute modes to keep it secured from editing!
Incorrect index.php file permissions     06/01/2021 14:49     index.php file is writable. It is recommended to set read and execute modes for this file to keep it secured and running properly!

Both are set as 0555 but these warnings keep coming back when I delete the warnings. Is 0555 the correct permissions or should I set them to something else?

Stripe is now functioning properly.
Melissa

The updates didn't fix the problem. Which is: The transactions are not processing, the orders remain incomplete, I don't receive an email that a transaction or order failed, and it appears that I can't input on Stripe Additional Settings page the Stripe API Key (Which was an entry in the previous Stripe version).

The incomplete transactions have an error at the bottom:
On the map
To view addresses on the interective Google map provide Google API key in the general settings

Is there a way to disable Google maps in Abantecart (I don't trust Google) so I don't need or want to allow Google map provide Google API key?
Where can I get a working version of the Stripe upgrade where I can put in my Stripe provided API Key?

I purchased the Stripe extension without support. It would seem I should have purchased support, too. Unfortunately, there doesn't appear to be a way to purchase it independently from buying and paying again for the extension. So far $39. If I want support too it recharges the original $39 + $11 for support. SO $39 * 2 plus $11. This needs to be clarified. for future users. I thought since I've updated things before that I didn't need additional support, but It appears some things changed in how Stripe and Paypal interact with Abantecart 1.3.0 with the addition of the GOOGLE Crap and I need to know where to put the API Keys from Strip and Paypal and disable Google maps API hassle.

Suggestions would be greatly appreciated.

Bluehost Action Required: Upgrade you PHP Software
THE Message I got from BlueHost: In an ongoing effort to bring you the very best products and services, we're excited to announce that we will be upgrading all of our servers to newer versions of PHP. In addition to improved data processing, which can boost your site's speed and performance, you'll also gain increased security. Newer versions of PHP have more frequent security updates to help protect your site against unwanted hacks or malware. I found out they are upgrading to Version 7.4

How do I determine what PHP Version AbanteCart is using?
If AbanteCart isn't using PHP Version 7.4 how do I upgrade this?
TIA,
Melissa

Thank you. It is now fixed. You are all Awesome!

Had this same issue with the Default Stripe Payment extension. Using Abantecart version 1.2.16.  Stripe payment is not working. System doesn't allow for credit card number entry. Called Stripe today. They said that part of the attempts are coming through but the process is missing the Card Type (i.e., VISA, Mastercard, etc.) The box for the number is exactly like your picture... which offers the customer no way to ever enter their credit card number. Stripe has the code to add to Abantecart but I don't know where to put it to correct the problem.

I just Paid $39 to Abantecart for Advanced Stripe Payment Gateway 3D Secure hoping it would solve this problem. It didn't fix it!

I just contacted Abantecart to see if they know that Stripe isn't working with the new version. Until I hear back I will likely turn off Stripe until the issue is resolved.
Melissa