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« on: June 23, 2015, 04:13:13 PM »
Hello, as a user of Abantecart since version 1.1.7 I consider myself somewhat knowledgeable of how your process works. But since since version 1.2.0 the upgrade routines have been seriously flawed.
I am reporting that the current upgrade to 1.2.2 is also flawed. Here is the message:
Error: Cannot download file. Repository error or invalid extension key. Try one more time. If problem persist download file in your order history and install manually.
I have tried this on 4 different accounts, on two different servers, both configured to run the 1.2.1 versions. File permissions are all correct, server requirements are all correct. Even a virgin install of a full 1.2.1 (with all settings correct) fails and gives the same error message.
And yes, if I go to the Source Forge and download the upgrade file and run it as an Extension upload it does install. But if you are going to make us all do that, then make your link to that location perhaps -
Please, please try and do better with this stuff - Abantecart is a really nice cart, but geez these little screwups on the upgrade are dismaying.
Lee
I submit that either your repository is flawed OR the link in the click for the upgrade is wrong.
In either event your previous instructions that the upgrade needs to be manually done is unacceptable. As the providers of a really good ecommerce software, your continual inability to get the upgrading process less flawed is tarnishing your reputation as good software. You can do better than this to those of us who support and have previously trusted your software. Please revise your procedures to provide all the users with a more flawless experience.
BTW, I did want to say how nice the More Extensions button to the marketplace with the version Information triangle is. That is very useful. Good improvement.