AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: macat on September 23, 2020, 03:23:01 PM

Title: UPDATE FIXED --- Client Messed up Administrator Login or account was hacked??
Post by: macat on September 23, 2020, 03:23:01 PM

UPDATE FIXED:

I created a new admin in the database and then clicked forgot password for that user and reset the password on the admin page, got logged in and fixed hers.
PS. I was looking at a different cart database not hers, I tried several before going with AbanteCart!


I have no clue how my client did this, or maybe her store has been hacked, but her password is now an image and I can't delete it or login????

Can I add a new administrator, I don't see how to do that or can I change the password from somewhere else, can't via phpmyadmin??

Title: Re: UPDATE FIXED --- Client Messed up Administrator Login or account was hacked??
Post by: llegrand on September 23, 2020, 07:29:12 PM

Hi ,   refer to my post  about using Softaculous to reset a password  if you have access to client's cPanel.

http://forum.abantecart.com/index.php/topic,8033.msg32182.html#msg32182

Title: Re: UPDATE FIXED --- Client Messed up Administrator Login or account was hacked??
Post by: abantecart on September 24, 2020, 07:47:13 AM

Macat. Why bold red?  ???

Title: Re: UPDATE FIXED --- Client Messed up Administrator Login or account was hacked??
Post by: macat on September 24, 2020, 03:57:05 PM

Just wanted to make sure people knew it was fixed and didn't waste their time reading it to help me.
PS. I love this cart and use it on several sites!! I donate on occasion also, it is worth it!

Quote from: abantecart on September 24, 2020, 07:47:13 AM

Macat. Why bold red?  ???