Messages

Hello.
Could you please describe what issue you're seeing in more detail and share a screenshot of it?
Also, please open your browser's developer console (usually with F12 or Cmd+Option+I) before you start checkout and check if there are any errors there.
Finally, could you let me know which theme you're currently using?

The newsletter option you're seeing on the registration page comes from the RegisterCustomerFrm form; it's included as a field named "Subscribe".

We've intentionally locked the status of this field in the Forms Manager, so it can't be disabled directly from the admin interface. While you can disable it manually in the database, please note that doing so may break some default functionality related to customer preferences and notifications.

For that reason, we don't recommend disabling it

Hello.
It's usually better to simplify your setup by using one Tax Class and assigning it to all products. Then, inside that single Tax Class, you can create multiple tax rates for each Geo Zone or location (US, EU, Asia, etc.).

When adding the rates, make sure to use the "Apply tax if >=" condition correctly, so the right rate is applied based on the customer's shipping address.

After you finish the configuration, clear both the AbanteCart cache and your browser cache. This ensures that when a customer starts the checkout and enters their shipping address, the new tax configuration is properly applied (not cached).

Hello.
Probably your upgrade has failed try to run it manually https://abantecart.atlassian.net/wiki/spaces/AD/pages/5275676/Upgrade+manually
After upgrade, you can manage the form in Forms Manager https://abantecart.atlassian.net/wiki/spaces/AD/pages/13500486/Forms+Manager

Hello.
Please try this https://forum.abantecart.com/index.php/topic,11657.msg43972.html#msg43972

Hello.
CDN is a great idea to speed up image loading. You can find some ready-made options in the AbanteCart Marketplace. Or, if you prefer, you can set up your own integration with another CDN provider

Please try running the upgrade manually to ensure all files and database updates are properly applied. You can follow the detailed steps here: https://abantecart.atlassian.net/wiki/spaces/AD/pages/5275676/Upgrade+manually

After the manual upgrade, clear all caches and check again.

Hello.
To clarify, do you see this problem only on the new server, or does it also happen with your old installation (before the move)?

Please try the following steps to narrow it down:
1. Disconnect the PayPal extension completely.
2. Clear your browser cache and cookies to make sure there are no old PayPal sessions stored.
3. Then, log in again to your Live PayPal account from the AbanteCart admin and see if the error appears.

If you still get the "Oops, something went wrong" message, please take a screenshot of the error and also check your AbanteCart error log for the latest entries. That will help pinpoint what's going on.

Hello.
Please post new error from the log

Hello.
It looks like the upgrade didn't fully complete, some of the new form changes from version 1.4.3 may not have been applied correctly.

Please try running the upgrade manually to ensure all files and database updates are properly applied. You can follow the detailed steps here: https://abantecart.atlassian.net/wiki/spaces/AD/pages/5275676/Upgrade+manually

After the manual upgrade, clear all caches and check again. This should restore the missing form fields.

Hello.
Could you please clarify where exactly the default address/email/telephone is still showing?
Also, please share your AbanteCart version and the theme you're using. This will help us check if it's a theme cache or layout issue.

Hello.
Any errors in the log?

Hello Abantecart, congratulations on the new version, it has many improvements. However, I am reporting that when I access it on my cell phone and swipe left, the theme goes blank. and the images of the brands on the brand scrolling list overlap each other

Hello, 
To fix consider backing up your current Novator theme files before replacing them with version 1.4.4 of the Novator theme https://github.com/abantecart/abantecart-src/tree/1.4.4

I don't see error messages about the installation, the only errors I see are these when attempting a check out. Is there a way to manually repair?

You might want to try running the 1.4.3 upgrade manually to resolve the issue

Hello,
If you're currently on version 1.4.2, you can safely upgrade directly to 1.4.3.