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Messages - llegrand

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Installation and Configuration / Re: Layouts- default/Bootstrap
« on: September 29, 2023, 03:41:40 AM »
Hello Gary,

If I understand you correctly  -  you are bring up a new store and trying the two different templates.
You are correct you do need to configure each template as to how you want it to look. 

I wonder if part of your issue is being caused by the cache system -  there is one robust one in the cart -  and additionally  your PC  is setting cookies (which is a good thing for customers)  not always helpful when adding lots of new things, or developing a site..

Try clearing your PC cookies ,  You can do that by right clicking on the padlock in the URL field.  And yes you will find yourself doing it a lot if you are switching back and forth, and make lots of changes.

And you can clear the system cache within your Admin panel - 

Support / Re: cache.php and critical app errors
« on: September 25, 2023, 06:06:10 PM »
a bit of confusion on our part

the ""  goes to   and that is a shopify site>

We have to ask,  are you asking for help in the correct forum ? AbanteCart

Built-in Features / Re: USPS default_usps Updates?
« on: September 14, 2023, 05:12:28 PM »
Hello,  I see you are new to the forum,  welcome. First is it nice to have participants in the forum.  But I do suggest that postings should aspire to be correct. 

With the said,  let me correct your posting: The DEFAULT USPS  is NOT a third-party.  It is a core dev application.  As you can see that in the posting from Basara (who is a core developer).   

There is a third-party enhanced USPS integration (WHY2 is the developer of that extension)   And  it was updated  in July for version 1.3.3  with the changes in the services executed by USPS.  You can verify this at our manual here

That manual can be a good resource for how to even with the core USPS.  We just added some features our clients needed.

I hope this add clarity for forum readers.

Lee (the WHY2 support team)

Just a note:

The info in this post is 8 years old.   There have been many updates to the cart version in that time.  The most current version of AbanteCart is 1.3.4

If you are having issues, suggest you seek more current information. 

General Support / Re: Replicate website for backup
« on: August 21, 2023, 03:36:42 PM »
You have pretty well understood it.  Be sure your two sites are NOT on the same machine and have different IP addresses.
the URL is the SAME for both sights -the difference is in the DNS (nameserver) which is controlled within your domain nameservers info at your registrar.

And you have picked up on the syncing issue.   As to what "big companies" do,  there are several solutions.  from simple to complex.

What kind of volume to you have? That will help you decide how much effort and cost you need to insure your info is relatively in sync.
Various solutions -  you can move your DB to one different location and let both app locations write to the same DB -  then make more frequent backups of the DB  in a location other than your site location.   eg.  if you have Softaculous you can set your backup for just the DB  and save the backup on a different location like a dropbox account or AWS if you use that.

Look into what your backup options are from your hosting company -  are you having a daily backup with several generations auto ran  and stored off your site server??   
Your hosting company should able to provide you more specific options that work within their framework

Do you get notification when your site went offline?

There is also the ability to have a hot-swap raid backup  on some hosts -  that does cost more,  but what it is two drives assigned to your account -  and they both get written to almost simultaneously,  if the main one goes down,  the hot swap is actually pulled physically and placed in a new location -  most host who provide this monitor your site and if there is a mechanically failure of a drive they do the swap  quickly.

General Support / Re: Replicate website for backup
« on: August 18, 2023, 05:54:16 PM »
Hey there Sam_78

you can use the same domain name on different servers -  there are several ways to accomplish this and you do need to get with your hosting company to see which one will work best for you.

Here is some good basic info to see how to use the DNS on the name servers to move re allocated

Cloudflare explains Round Robin.

Note:  you need to decide on how you want to keep your data in sync -  if one server is "down" or out of rotation the next one will take the db changes,  when the first one is up,  you need that info to be sync to the transactions of the one that got the info

Cheers -
The WHY2 Support team

Hi CoreDevs,

So it is now 4 days after this announcement -  can you please get you Demo updated on  ,  it is still 1.3.3 as of a few minutes ago.

AND please update Softaculous ASAP.

We are all busy,  but these items should be done when you release new versions.


Shipping Modules / Re: UPS Shipping
« on: July 08, 2023, 02:05:54 AM »
Interesting -  we are registered devs with them and didn't get a notification.   The existing keys are still working,  but seem no new keys being assigned.

We will update our extension and the new creds.  As soon as we get that done,  I will update this post as to how to get the correct ID etc.

Shipping Modules / Re: UPS Shipping
« on: July 07, 2023, 02:24:32 PM »
papafrank,  I believe you are probably not in the correct place with UPS.   You do not use your regular UPS shipping account,

You need to get an API key from UPS. Go to the Developer Kit

Once you have the developer account,  request an access key.  That is a  key for using the XML rate lookups.

Extension Support / Re: Paypal
« on: July 07, 2023, 09:44:24 AM »
Hi Gbowker -

please check the other post,10192.msg39632.html#msg39632

We found the cause and solution for the other poster -  it may or may not be a solution for you.

Support / Re: PayPal Pro in 1.3.3
« on: July 07, 2023, 09:41:52 AM »
Update-  WHY2 investigated ,  and found the issue for Ray.   We report here the findings and the fix as as it might help others.

In the Database - settings table config_currency was still using CDN.  I seems when Ray changed the currency code to CAD  the config_currency did not update (cause is unknown) 

The fix was to change in Admin -  System > Settings > Store Details   the field Base Currency ,  we changed from Canada Dollar to Euro,  save,   then changed it back to Canada Dollar.    this time the config_currency in setting table  was updated.

The WHY2 Support Team

Support / Re: PayPal Pro in 1.3.3
« on: July 05, 2023, 11:09:43 AM »
Hi, Ray,
Why2 support here -  I have opened a new ticket for you WHY2 support please look for it in your email.


Extension Support / Re: Paypal
« on: July 05, 2023, 09:59:12 AM »

this is the countries  PayPal supports -  Note  that the statement -  We are available in more than 200 countries/regions and support 25 currencies.

Seems the issue might be the currencies? 

Support / Re: PayPal Pro in 1.3.3
« on: July 05, 2023, 09:51:20 AM »
Here is a link to the current ISO standard for countries.

You will also see they provide a handy link to all  the currency symbols.

Support / Re: PayPal Pro in 1.3.3
« on: July 05, 2023, 12:16:29 AM »
We're the extension providers for Canada Post -  and it requires you to use CA to get the correct lookup rate.

Try CAD for your Canadian currency

The support Team at WHY2

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