Recent Posts

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11
Built-in Features / Backup and Restore
« Last post by databit on April 20, 2025, 06:27:48 PM »
when selecting backup/restore I get a delay then an blank error page. PHP.ini memory is set to 512MB, upload to 1G, write permission to backup folder in admin/system/backup folder. tried turning other items on/off in there. still occurring. currently a "free" user and am trialing the software
PAGE:
This page isn’t working
websiteaddress.*.* is currently unable to handle this request.
HTTP ERROR 500

LOGS:
2025-04-20 22:40:31 - error:  AbanteCart core v.1.4.1 Maximum execution time of 30 seconds exceeded in /home/dir/sitename.*.*/admin/model/tool/backup.php on line 476

Not sure what else to do
12
Fresh Installation / Importing Data From Old Store
« Last post by MHaz on April 19, 2025, 08:05:50 PM »
I may have screwed up, but I hope not. I had a storefront set up that was giving me nothing but trouble - constant SQL issues, wouldn't load, wouldn't check out, etc. Tech support for my hosting company recommended that I back up the database and images, blow everything away and reinstall the cart. Like a complete idiot, I just imported the same database that was giving me issues for the new install, and promptly had the same problems. So now I've wiped that and done a completely new installation, fresh database, etc.  The question is: how do I import the customer information and the products from the saved database, without causing the same issues I had before? I've got the database saved to my local hard drive, along with the online backup. So how do I copy information over and have it work?

Thanks!
13
General Support / Re: Contact Us Form on v.1.4.1
« Last post by G. O. on April 19, 2025, 06:09:32 AM »
Quote from: llegrand on April 17, 2025, 10:29:40 AM
Hello,  a couple of things that may help solve your ongoing issues.

First in your original post you indicated PHP 7.3,  I assumed that was a typo as cart v 1.4.1  only works on 8.2 or 8.3
You can check the PHP recommendations here.

https://abantecart.atlassian.net/wiki/spaces/AD/pages/3768390/AbanteCart+System+Requirements

Next,  Gmail and Yahoo both started REQUIRING DMARC be enabled for your site.   Here is the Google article
https://support.google.com/a/answer/2466580?hl=en

sorry, i use 8.3 but a mistake been when clicking on numbers.
14
Tips and Tricks / Re: Solution - How to avoid last tile from category menu going beyond page width.
« Last post by Freddieblakes on April 19, 2025, 02:09:58 AM »
Thanks for sharing! That's a very useful tip for menus with a lot of categories. It's problematic when the last dropdown moves off-screen, so moving its position back to the left side is a great fix. Good usability hack — thanks!
15
Tips and Tricks / Re: X logo
« Last post by Freddieblakes on April 19, 2025, 02:03:52 AM »
Great question! The ideal X logo image size will also differ based on the positioning and use within the code, but as a general guideline, 32x32px or 40x40px suit icons and navbars. In case it will be displayed bigger, e.g., in a hero section or banner, you can use 100x100px or larger for better legibility. If you can share the real code snippet, I can give a more precise tip!
16
Tips and Tricks / Re: Database Performance for a lot of Products
« Last post by Freddieblakes on April 19, 2025, 01:49:42 AM »
Sounds like maybe the perpetrator is caching, especially since it only happens on one install. Maybe a config or permissions issue between directories? And reaching MySQL max users limit of 150 during CPU spikes might mean it's time to tweak the limit or keep an eye on long-running queries. Curious to know what you find!
17
Tips and Tricks / Re: some tricks for fixed navbar and displaying products according to screen size
« Last post by Freddieblakes on April 19, 2025, 01:38:04 AM »
Thanks heaps for sharing this! Extremely handy wee adjustment — I've been looking to tinker with the product layout for better responsiveness, and this is just the ticket. And much appreciated too for the reminder to save first (always a good habit but easy to forget). That navbar tip is a lovely extra bonus as well. Thanks for sparing the time to share this — very much appreciated! ????
18
Templates / Re: Product Information - Blurb Formatting
« Last post by composedcrouton on April 19, 2025, 01:36:21 AM »
You can fix the <br> showing as text in list view by modifying your theme’s template to allow HTML rendering. If that’s too complex, switching themes or adjusting the formatting method may help.
19
General Support / Re: Email error
« Last post by abolabo on April 18, 2025, 06:28:42 AM »
You should to ask your hosting provider why they disabled function proc_open() on your host.  Some hosting providers do that by security reasons.
Or ask them how to enable it via cPanel.
Also you can try to setup dsn inside your system/config.php file and change mailer setting on admin-side to "take from config"

Code: [Select]
// details about allowed DSN settings  https://symfony.com/doc/6.0/mailer.html#transport-setup
const MAILER = [
    //'dsn' => null,
    // OR
    'protocol' => 'smtp', // or ses+smtp, gmail+smtp, mandrill+smtp, mailgun+smtp, mailjet+smtp, postmark+smtp, sendgrid+smtp, sendinblue+smtp, ohmysmtp+smtp
    //we use "username" also as ID, KEY, API_TOKEN, ACCESS_KEY
    'username' => 'merchant@yourdomain.com',
    'password' => '****super-secret-password****',
    'host'     => 'your-hostname',
    'port'     => 465 //or 587 etc
];

20
General Support / Re: Contact Us Form on v.1.4.1
« Last post by llegrand on April 17, 2025, 10:29:40 AM »
Hello,  a couple of things that may help solve your ongoing issues.

First in your original post you indicated PHP 7.3,  I assumed that was a typo as cart v 1.4.1  only works on 8.2 or 8.3
You can check the PHP recommendations here.

https://abantecart.atlassian.net/wiki/spaces/AD/pages/3768390/AbanteCart+System+Requirements

Next,  Gmail and Yahoo both started REQUIRING DMARC be enabled for your site.   Here is the Google article
https://support.google.com/a/answer/2466580?hl=en

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