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Messages - magnia

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1
Hi all,

I´m currently running v1.2.2 (and loving it!) but decided to upgrade to 1.2.3 after getting an upgrade prompt in admin.

I clicked the link to start the ¨network upgrade¨ but it keeps failing with the following error:



Error: cannot to pack /home/magniaco/public_html/netihealth/shop/admin/system/backup/abantecart_122.tar.gz
Stuck? Not a problem. You can install extensions another way. Check this help link


The error log also shows:

Message status:
    critical

Date:
    12/09/2015 10:25:25 AM

Number of repetitions:
    6

Error: cannot to pack /home/magniaco/public_html/netihealth/shop/admin/system/backup/abantecart_122.tar.gz




Message status:
    critical

Date:
    12/09/2015 10:25:42 AM

Number of repetitions:
    3

Error: cannot to load config.xml of extension Error. in /home/magniaco/public_html/netihealth/shop/core/helper/utils.php on line 529


Is this likely to be cPanel/host related, or something to do with AbanteCart itself? I have disabled all extensions, and even tried uninstalling them all. It´s made no difference. I even tried downloading the latest 1.2.5 compressed package from AbanteCart directly and attempting the ¨extension upload¨ upgrade method. That didn´t work either.

Finally, quick question:

I noticed there is now a significantly newer upgrade available (v1.2.5). I receive pop-up alerts for this in admin (nothing in my inbox/messages though oddly, as I did for v1.2.3 upgrade).

Is it safe to make an upgrade leap from v1.2.2->1.2.5, or should one first upgrade to v1.2.3 before attempting a v1.2.5 upgrade to avoid breakage?

Thanks for your replies, and any suggestions in advance!

Regards,

Paul





2
I am installing pretty much the same problem, and so far all attempts to resolve it (by the recommended solutions, i.e. setting all the relevant folders to permission 777 have not worked).

I can see no errors in my cPanel log which would cause this, and nothing in the actual AbanteCart cart eror log.

Basically, here is what happens...

1) when I click on Catalogue->Products->Media and try to add images, what is described in the User Guide is not present/happening. i.e. There is no option to "Add Resource" no way to upload images when clicking the + icon.



Furthermore, like other users have reported a get a bunch of pink error windows pop up (one for each of the media options it seems) once I click Media option, saying "Error 500, permission denied when accessing /index.php (in main installation folder).

Everything else seems to work fine, however I have noticed, that when I do a refresh on the Media page, this seems to CRASH the webserver completely, i.e. domains won't load. Which suggests maybe a serious bug in the software or some incompatibility with some/all Cpanel setups.

Just for reference, I am running:

AbanteCart Version 1.2.2 (no extra extensions install, fresh install) I install it in a sub-directory (different to that suggestion) if that makes any difference?

I would appreciate any help, as this is a very good piece of software, but after a week or more now trying to solve the problem I'm about to cut my losses and try something else as not being able to upload images and the fact it seems to crash my server, is a deal breaker. Pity.





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