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Messages - TheDukeOfHurl

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1
Fresh Installation / Re: Unable To Edit Matomo/Piwik HTML Block After A Fresh Install
« on: June 06, 2024, 10:13:01 AM »
Please see the attached error file.

2
Fresh Installation / Unable To Edit Matomo/Piwik HTML Block After A Fresh Install
« on: June 05, 2024, 12:38:48 PM »
Hello! As the title suggests, each time we attempt to update the code within this block, we get a '500' error message. The error logs suggest it's because the style 'bootstrap5' isn't installed, but it actually is. Any idea why this would be happening? Thanks!

3
Support / Affiliate Marketing Software
« on: August 28, 2023, 04:21:56 PM »
Hello!

I recently installed Affiliate Marketing software that is asking me to add code to our 'Cart Success' page. Can anyone tell us which page we should be editing?

Thanks!

4
Support / Unable To Add Items To Cart
« on: April 01, 2023, 01:17:14 PM »
Hello!

When a customer attempts to add items to their cart, the 'Add Cart' button does not work. Additionally, when clicking on the item and attempting to add after the item is opened, the customer is taken directly to a message stat states 'Your Shopping Cart Is Empty'. Any ide why this is happening?

Thanks!

5
Support / Re: Matomo HTML Block Not Returning Results
« on: September 13, 2022, 11:24:27 AM »
Sadly, there are no errors. I'm at the end of my rope with this one. Any suggestions?

6
Support / Matomo HTML Block Not Returning Results
« on: September 04, 2022, 11:59:41 PM »
Hello!

Per instructions I received here once upon a time, I added our Matomo tracking code as a HTML block and then applied it throughout. The problem is, it's not returning any results. The tracking code works on all other areas of the site, just not the shop. Any idea why this would happen?

Thanks!

Duke 

7
Support / Making Downloads Available Without Logging In Or Creating An Account
« on: June 28, 2022, 10:22:22 PM »
Can this actually be done.

8
Support / Can The 'Buy It Now' Button Be Disabled?
« on: June 26, 2022, 02:21:29 AM »
Can The 'Buy It Now' Button Be Disabled?

 :(

9
Installation and Configuration / Unable To Access Admin Panel After Fresh Install
« on: June 12, 2022, 09:33:21 AM »
Hello!

Anyone else have this problem?

 :-[

10
Installation and Configuration / Allowing Pre-Orders?
« on: June 02, 2022, 04:50:57 PM »
Hello!

Is there a way to allow our customers to pre-order an item that's bot currently in stock?

Thanks!

 8)

11
General Support / Re: Logo Appearing As A Number
« on: March 12, 2022, 03:04:41 PM »
Hello!

I see your point, but the number appears with every logo I attempt to use.

Thanks!

12
General Support / Logo Appearing As A Number
« on: February 04, 2022, 08:13:30 PM »
Hello!

As the title of this thread suggests, our logo suddenly started appearing as a number. any idea why this is happening?

Thanks!

13
Support / Setting Up A 'BOGO' Sale?
« on: November 07, 2020, 05:27:55 PM »
Hello!

Is there a way to easily set up a 'Buy One Get One Free' offer? Is there an extension for something like this?

Thanks!

14
Installation and Configuration / Re: Adding Piwik/Matomo Code
« on: May 27, 2020, 11:45:18 AM »
Hello!

That worked wonderfully. Much appreciated!

Thanks!

15
Installation and Configuration / Adding Piwik/Matomo Code
« on: May 26, 2020, 11:53:35 PM »
Hello!

Any suggestions on where I can paste my Piwik/Matomo tracking code?

Thanks!

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