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Support / Re: "Act on Behalf" not working
« on: February 03, 2016, 01:57:34 PM »
I cloned the storefront and in the cloned version, "Act on Behalf" is working.

please clarify. Did you created new additional store inside your Abantecart (multistore feature) or just copied your instance of application to another host?

I didn't create a 2nd store inside AbanteCart. I copied the instance and placed it in a subfolder at the same host.

Now, when I attempted a upgrade test on the clone to move from version 1.2.2 to 1.2.3, it failed. (I won't mix the issues here improperly, but will post another topic.)

Anyways, AbanteCart is an awesome shopping cart and I know this will be resolved in due time.

General Support / Re: host changed mySQL version
« on: February 03, 2016, 01:09:03 PM »
what mysql driver do you use? (you can see it in your system/config.php file, constant DB_DRIVER)
try to change to amysqli

It was already amysqli.

In my testing efforts, I cloned the site and "Act on Behalf" worked in the clone. Yipee! What does this tell us about what is wrong and what to fix?

Support / Re: "Act on Behalf" not working
« on: February 03, 2016, 01:04:28 PM »
For mode "act on behalf" exists difference in domain-name and protocol.
https and http are not the same domain for it .
If you set https for whole storefront domain you should to login in admin by https url too.

Yes. The entire website, storefront included uses HTTPS. And when I login as admin, each time, I use the URL with HTTPS. Still it displays "invalid token" error upon attempting to login after clicking "act on behalf". It should not require a repeat login. Something is broken. 

I cloned the storefront and in the cloned version, "Act on Behalf" is working. What does this mean about how to fix?

General Support / host changed mySQL version
« on: February 03, 2016, 12:54:28 AM »
Hello. My host updated mySQL version from 5.5 to 10.0.23-MariaDB which they say is similar 5.6 version. Our site is having problems with "Act on Behalf".
To attempt a fix, I changed PHP version to be 5.6, but that made no difference.
What else can I try before I update version of AbanteCart?

Our AbanteCart version is 1.2.2. Tonight, I'm planning an update to 1.2.3 then 1.2.4 then 1.2.5, as  I don't believe it is possible to go directly from 1.2.2 to 1.2.5.

Support / Re: "Act on Behalf" not working
« on: February 02, 2016, 06:08:31 PM »
I have cleared cache of broswer and AbanteCart and retested with same results.
I have conducted repeated test using Google Chrome Version 48.0.2564.97, Microsoft Edge, FireFox.

Act on Behalf is not working. As others have described, admin login page is displayed, I attempt to login, then and invalid token error is displayed when I attempt to login as admin.

Here is the URL is that is involved in when invalid token error is displayed: https://xxx/shop/?s=admin123&rt=sale/customer/actonbehalf&customer_id=111

Any tips welcome. Thank you again!

General Support / Re: Act on behalf of customer not working
« on: February 02, 2016, 01:29:00 PM »
Version is 1.2.2.  "Act on Behalf" worked in 1.2.1 and may have worked initially in version 1.2.2 but I can't verify that the shop owner used it right after upgrade. Is it advisable to upgrade while this problem exists?

We're also having a critical app error message stating "aMySQLi  class error: Try to escape non-string value:array(0=>'748',) in /home/xxx/public_html/shop/core/database/amysqli.php in line 118"

Could it be related and should we resolve this mySQL error prior to upgrade?

General Support / Re: Act on behalf of customer not working
« on: February 02, 2016, 01:50:30 AM »
Was this ever resolved? I'm having the same issue. I can't use "Act on Behalf" to help a new customer.

We are having the same error. The error message shows up in Messages, but not in system error log. Yes, error logging is enabled.

aMySQLi class error: Try to escape non-string value: array ( 0 => '748', ) in /home/rentmaso/public_html/shop/core/database/amysqli.php on line 118

Thank you for any tips. You guys are great!

Some new customers are reporting that they can't login. I don't know if this error is related.

General Support / Global Attributes Issue
« on: January 28, 2016, 05:41:06 PM »
I am using an extension for Global Attributes called "Customer Attributes".  I don't know if this is a problem with the extension or AbanteCart database.
I am unable to alter the existing checkboxgroup details of the "in use" customer attributes. What I mean is that when they were fresh (not selected by customer) I was able to change them. Now I cannot alter them.

I've tried recreating the checkboxgroup, disabling the old and activating the new customer attributes. I've tried adding the new checkbox item to the end without changing sort order of previous/existing checkboxes. I've cleared cache for AbanteCart and browser.

Nothing works. I CAN make other changes to the page (done to confirm that read/write permissions on the page weren't the problem).

Can anyone offer any tips? I was guessing that it might have to do with referential integrity property on the database table which holds the records, but have no way of testing with my limited myphpAdmin knowledge.

Built-in Features / Re: Reports
« on: January 28, 2016, 04:14:44 PM »
I've cleared AbanteCart cache. No difference in any of the reports. Reports claim only one type of product has sold, although other Orders report shows a variety of products sold.

The version is 1.2.2.

Thank you for your patience and assistance.

Support / Re: "Act on Behalf" not working
« on: January 28, 2016, 03:47:51 PM »
Yes, secure store URL is setup. Any other ideas why "Act on Behalf" is not working?

Support / "Act on Behalf" not working
« on: January 28, 2016, 02:32:49 AM »
"Act on Behalf" used to work before the site was switched to https and went live. Or maybe it was the upgrade to 1.2.5 that disabled/broke that feature.

Current behavior is: When I click on "Act on Behalf" button, this message is displayed:
To act on behalf of customer in additional store you should to login into another store's admin side. Continue?

I click Yes and attempt to login. "Invalid Token" error is displayed.

Feedback on My Store / Re: Open to feedback
« on: October 04, 2015, 02:49:42 PM »

Yes, I agree, AbanteCart offers so much flexibility and by its nature allows even a newbie such as myself to become familiar.

I didn't find it possible to create a blog within AbanteCart functionality (maybe others can if have coding skills).
If you know Joomla, you won't find it hard to understand Drupal.

First off, install AbanteCart in a subdomain, not a subdirectory.
After development work is done, follow these steps to move AbanteCart (,4053.msg17552.html#msg17552)

Install Drupal in a subdomain of as well. There are a couple ways to move it or mask the URL. (Here is one way, but proceed carefully since it doesn't work for everyone:

To make both site look similar, I found a theme for Drupal that resembled the storefront and I'm planning to use external CSS to make the fonts match.

I'm learning as I go, so don't take my words as golden. I created the two sites and then hooked them together with a single menu link on each side. Maybe this is apparent to you, but what I did was this...within AbanteCart, I added a menu item called HOME and linked it to the landing page of Drupal site. In the Drupal side, I added a tab menu called "Shop" and linked it back to the storefront. That part was simple.

The other things involved are:
Creating backup routines for each.
Today, I hope to merge the databases (for optimization).
And figure out how to setup one backup routine to capture both sides of my website.

Obviously, you'll have to apply security patches and updates independently to each installation. But when my drupal side is being maintained, my maintenance page will point customers to my storefront, and vise versa.

Getting started with Drupal is well documented.

One word of caution, however you proceed: Beware of running with the first answer you Google as some people don't know what they are talking about or maybe forget the possible complexities that exist. The Drupal forum is a safer bet, but no guarantee.

Good luck and share you site URL if you wish to get feedback from everyone. I'm just a beginner and I KNOW IT! But there are really smart, experienced people out there.

Built-in Features / Re: Empty Category as Menu
« on: October 04, 2015, 02:18:01 PM »

I don't know about you, but I was making the mistake that after I used the down arrow at the far right of either "Link to Category" or "Link to Page" I wasn't clicking the blue button "LINK".

It wasn't obvious to me that it was two steps to put the link in the "Link" field.

In the end, I split the site and moved my content into a Drupal and left the shopping cart to focus on products and customers.


Feedback on My Store / Re: Open to feedback
« on: October 03, 2015, 03:45:53 PM »
I used AbanteCart for the pages reached through SHOP tab.
All other pages (landing page, events, blog,etc.) were built with Drupal 7.

I initially was going to use AbanteCart for the entire site, but needed a blog. That forced me to move all content pages to Drupal to live and look like blog.

I'm pretty happy with it, but now need to merge the databases. Another post I'l make to the helpful AbanteCart Forum. I couldn't have done this without you all!  Your an amazing group of knowledgeable volunteers!

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