46
General Support / Re: Related Product Pane
« on: September 26, 2015, 11:18:03 AM »
I am using 1.2.2. I hope to upgrade after I learn how to setup a test environment and upgrade there first.
News:
AbanteCart v1.3.4 is released.
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47
General Support / Re: Cancel an order
« on: September 26, 2015, 12:44:18 AM »
Sounds easy enough. I think I found the file related to the invoice:
order_invoice.tpl
I'll drop in the link pointing to the custom "cancel order" form. I let you know how it goes. Thanks
order_invoice.tpl
I'll drop in the link pointing to the custom "cancel order" form. I let you know how it goes. Thanks
48
General Support / Related Product Pane
« on: September 25, 2015, 12:08:36 PM »
In the related product pane, the product name is indented far right, not under the image. How do I adjust this?
49
Configuration / Speed of Testimonial slider
« on: September 24, 2015, 03:21:26 PM »
I would like to slow down the advance of the testimonials slider. It goes much too fast for longer customer quotes. Thanks.
50
General Support / Re: Cancel an order
« on: September 24, 2015, 01:23:16 PM »
Thank you, Lee. I'll do as you suggest. I appreciate the non-coding solution as I'm not a coder (good guess on your part)! I just may still launch on time and look good. Thanks ever so much!
51
Template Support / Re: Rename Home menu button to Shop
« on: September 24, 2015, 01:17:02 PM »
Thank you! That was easier than I thought!
52
Template Support / Rename Home menu button to Shop
« on: September 24, 2015, 03:40:21 AM »
On the category menu which starts with Home, I want to rename the first menu item "Home" to read "Shop". How is this done?
53
General Support / Re: Cancel an order
« on: September 23, 2015, 03:43:23 PM »
I'll submit it as future feature request.
For now, since we launch next month, how do I add the button to storefront to enable customer to request a cancelation?
We don't ship, nor are we letting AB track stock. Our policies already state that they need to cancel before picking up order. So for us, it's pretty straight forward, they need to contact us about a cancellation before a certain date.
How can I get help with adding the button as you suggested?
For now, since we launch next month, how do I add the button to storefront to enable customer to request a cancelation?
We don't ship, nor are we letting AB track stock. Our policies already state that they need to cancel before picking up order. So for us, it's pretty straight forward, they need to contact us about a cancellation before a certain date.
How can I get help with adding the button as you suggested?
54
General Support / Cancel an order
« on: September 21, 2015, 01:23:39 PM »
How does a customer cancel an order from UI? I am unable to trigger that functionality.
55
General Support / capturing data and displaying in reports
« on: September 17, 2015, 10:56:40 PM »
During the checkout process, I want to capture two data points (gift cert. recipient name and gift cert. recipient email). I'm using Product Options to display those fields. How do I export these values or otherwise create a report
to show these values along with others?
to show these values along with others?
56
Built-in Features / Reports
« on: September 17, 2015, 08:34:09 PM »
I need to export and/or report on data customers entered during the ordering process. The built-in Reports provide a summary, but I need more details and in particular, the details captured during ordering process through the product option fields I provide them. How can this be done?
My goal is to import the email addresses provided during the order process and contact those soon-to-be customers.
Any tips welcome! I'm launching in two weeks and need to solve this.
My goal is to import the email addresses provided during the order process and contact those soon-to-be customers.
Any tips welcome! I'm launching in two weeks and need to solve this.
57
Extension Support / Order Attribute extension
« on: September 15, 2015, 10:32:43 PM »
Has anyone else had success at using the Order Attribute extension? Setup went smoothly, and I retraced my steps, but no fields are displayed for customer during purchase process. Any troubleshooting tips?
58
Extension Support / Foxy Template Setup
« on: September 15, 2015, 05:29:51 PM »
Bought the Foxy Template and install is not going well. Still waiting for kind developer to respond to my questions. Anyone have the install instructions or can tell me why it won't retain the retina logo? Also, I want to keep my current layouts, but when I switch to Foxy, layouts are not retained, the blocks are duplicated making it hard to select the correct block.
59
General Support / Re: Forbidden ! You don't have permission to access /store/index.php on this server.
« on: September 13, 2015, 02:37:50 AM »
I'm hoping there is another suggestion. I've carefully read and tried everything without success.
I have no errors in the log.
The "Forbidden" error also states "a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request." Maybe that's a clue for someone there. Not me.
Please help. I'm days away from launching this store. I really need this to work.
I have no errors in the log.
The "Forbidden" error also states "a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request." Maybe that's a clue for someone there. Not me.
Please help. I'm days away from launching this store. I really need this to work.
60
Built-in Features / Re: shipping not available for our products
« on: September 05, 2015, 02:31:24 PM »
Do I need to contact one of your Partners or might there be a coder in the community that can help?