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Messages - AromeCity

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1
Installation and Configuration / Re: Server Migration
« on: November 28, 2023, 12:39:28 PM »
Can anyone help? Our entire store is down.

2
Installation and Configuration / Re: Server Migration
« on: November 25, 2023, 01:13:18 AM »
Hi,

Before I would to try to restore the old shop on to the new server, I tried to do a fresh install of AbanteCart under a different folder ( v1.3.1) and same issue nothing will load. Neither the store front "or" admin panel.

www.AromeCity.com/shop2

As this is a new server, how do I check to make sure server is configured correctly?

My SQL is working fine. PHP is fine. GD is enabled,

Is there anything else needs to be enabled on the server?

Also, I checked the config.php file under shop2/system/config.php and noticed the following variable havea  different value compare to old server.

define('SALT', 'WGhg');

The old server file had

define('SALT', 'gnPt');

Not 100% sure how this effects the install?

Thanks

3
Installation and Configuration / Re: Server Migration
« on: November 21, 2023, 10:54:22 PM »
Hi,

Version is 1.3.4

Web server is fine as the normal web site www.AromeCity.com loads fine and all other sites on the server.

Database host/name/u/p nothing has changed. Same as old one.

there is no error. I have provided the link before, try yourself www.aromecity.com/shop there is nothing being displayed and no error message.

I have already read the other thread, its not providing any troubleshooting tips. It suggest to re install Abantecart which I can't do. we will loose all the configuration.

In the config file what is the significance of these variables and what defines them?

define('ADMIN_PATH',

define('SALT', 'gnPt');

define('UNIQUE_ID',

define('ENCRYPTION_KEY',

4
Installation and Configuration / Server Migration
« on: November 21, 2023, 07:12:52 PM »
Hi,

We have to recently change VPS servers so we copied over AbanteCart cart Shop files, databases etc. to the new server but now the shop is not loading anymore.

We used WHM server copy feature which creates an exact replica of old cart on the new server along with databases etc. Checked everything and all files are there.

The only thing has changed its the new server IP address is different then the old server IP address.

Domain is pointing to the new server.

PHP 8.1 is enabled.

Will this require /System/config.php file to be update with some new values?? If yes, what needs to be changed?

Any suggestions on how to troubleshoot this problem?

Shop URL is www.aromecity.com/shop

Thanks

5
Support / Re: Human verification has failed! Please try again
« on: November 08, 2023, 06:43:22 PM »
Is there anyone in this community that can properly guide how to make V3 CPATCHA to work?

The support for this software is really bad.

6
Support / Re: Human verification has failed! Please try again
« on: October 31, 2023, 07:46:45 PM »
ok thanks. Yes I accidently turned it on.

regardless, I can not get V3 CAPTCHA to work. I gave up and switched back to V2.

7
Support / Re: Human verification has failed! Please try again
« on: October 27, 2023, 12:19:38 AM »
Now I am getting all kinds of error messages in error log, nothing to do with contact us form.

Any idea what these are?


8
Support / Re: Human verification has failed! Please try again
« on: October 19, 2023, 12:49:50 PM »
Basara,

I am not following your comment. What do you mean?

I have provided the link before, check your self. Its keep giving human error

https://www.aromecity.com/shop/index.php?rt=content/contact

9
Support / Re: Human verification has failed! Please try again
« on: October 18, 2023, 03:34:04 AM »
I realized that after I posted the error above.

there is no error in error log.

I have tried 5 times creating new reCAPTACHA same issue.

How to trouble shoot this problem? do I have to enable debug mode?

here is what in error log.

Please note contact us form doe not have a field called "SUBJECT"


10
Support / Re: Human verification has failed! Please try again
« on: October 17, 2023, 11:06:03 AM »
@basara - can you please answer the questions' raised above.

11
Support / Re: Human verification has failed! Please try again
« on: October 13, 2023, 06:02:07 PM »
Hi,

1. tried your suggestion and added aromecity.com still same issue.

2. Called GoDaddy and and we have verified that server IP is not blocked or suspicious by any one.

I checked the error log file at the root of folder. Its showing an error message at line 37 of




What does this error means?

Checked file DayyanRandomCharacterClass.php it looks like variable is looking for a null charcter. Not sure at line 37.

Please note: reCPATCHA v2 works fine.


12
Support / Re: Human verification has failed! Please try again
« on: October 13, 2023, 02:01:03 AM »
Admin settings

13
Support / Human verification has failed! Please try again
« on: October 13, 2023, 01:43:01 AM »
Hi,

I can't seem to get reCAPTCHA V3 feature to work.

1. Under Admin - "General I have V3 enabled. See screen shots
2. I created fresh "Site" and "Secret" keys by deleting the old account and creating a new one. (See screen shots of Google.

The contact us form link is



Do I have enbale or disable some other feature for reCAPTCHA V3 to work?

Thanks


14
Support / Re: No option to upgrade to Version 1.3.4
« on: October 13, 2023, 01:20:42 AM »
Thanks. it worked.

15
Support / No option to upgrade to Version 1.3.4
« on: October 13, 2023, 12:14:40 AM »
Hi,

I am currently at version 1.3.3 and I want to upgrade to version 1.3.4 via Abantecart admin panel.

I have not received any messages that an upgrade is available.

I went to extensions sections to see if I can do the network install upgrade using extension key but I don't have the key.

Can someone give me the v 1.3.4 installation key?

Thanks

 

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