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Messages - Basara

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46
Upgrade / Re: Not getting updates to cart?
« on: May 14, 2025, 01:35:44 AM »
Hello.
To move forward safely, you’ll want to start by backing up everything. Make sure to back up your database using your hosting panel, such as phpMyAdmin or any database backup tool your host provides. Also, don’t forget to back up your site files through your hosting file manager.

Since you’re currently running version 1.2.15, you’ll need to upgrade in steps. The correct order is: first upgrade to 1.2.16, then to 1.3.0, and finally to 1.3.1. You can find the upgrade packages using their version key (for example, abantecart_upgrade_130) or download them directly from GitHub at this link: https://github.com/abantecart/abantecart-src/releases. Just click Assets at the bottom of each release to download the upgrade package ZIP file.

47
Support / Re: Ratings on NOVATOR V.1.4.2
« on: May 13, 2025, 10:00:09 AM »
Set Display Reviews Off and Allow Reviews: Do not allow

48
Support / Re: Ratings on NOVATOR V.1.4.2
« on: May 13, 2025, 09:05:20 AM »
Hello.
You can disable the reviews in the System > Settings > General

49
Templates / Re: ContactUsFrm NOVATOR V.1.4.2
« on: May 08, 2025, 01:16:30 AM »
how to reset the default form to original one? because in my case the form is not working at all
Hello
You can explore our demo and replicate all settings and input configurations from Design > Form Manager.
Visit the demo here
https://www.abantecart.com/shopping-cart-demo

50
General Discussion / Re: Removing SEO keyword on V.1.4.2 NOVATOR
« on: May 07, 2025, 08:56:51 AM »
Hello
"Contact Us" is not a category and cannot be used as a reserved SEO keyword.

51
General Discussion / Re: Removing SEO keyword on V.1.4.2 NOVATOR
« on: May 07, 2025, 07:29:05 AM »
It sounds like the issue might be related to cached data. Sometimes, even after deleting a category, the system holds onto certain keywords due to caching. I recommend clearing your cache and trying again.

52
Templates / Re: ContactUsFrm NOVATOR V.1.4.2
« on: May 07, 2025, 07:26:32 AM »

53
i searched documentations webpage but not available any more on next
link: https://www.abantecart.com/ecommerce-documentation/admin-user-manual/system/multistore-set-up

is there any guide process to follow?

Hello
Could you let me know where you found that broken link? The correct one is https://abantecart.atlassian.net/wiki/spaces/AD/pages/8028306/Multi-store

54
Extensions and Add-Ons / Re: Add new address button to checkout pages
« on: April 25, 2025, 09:54:47 AM »
Hello.
In version 1.4.2, Fast Checkout will have a dedicated "+" button to easily direct customers to the "Create New Address" page

55
Built-in Features / Re: Backup and Restore
« on: April 22, 2025, 02:22:56 AM »
Hello.

Since the issue started even with a clean setup, it might be related to your hosting environment. Many shared hosting plans come with limited resources, particularly RAM or CPU, which can cause unexpected timeouts or slowdowns.

You might want to try increasing the PHP timeout in your hosting control panel (usually in the PHP settings section of cPanel).

56
Fresh Installation / Re: Importing Data From Old Store
« on: April 21, 2025, 01:13:01 AM »
Hello.
Make a second installation locally or on hosting and export customers to CSV from within the AbanteCart admin. Then, import via the admin panel into the new site. This avoids direct database imports.

57
Built-in Features / Re: Backup and Restore
« on: April 21, 2025, 01:09:49 AM »
Hello.
Backup script is running into the default PHP 30-second execution timeout, which is quite common when trying to back up large stores, especially if you’re including resources and core files in the backup.

If you’re attempting a full backup (database, images, and core files), it’s actually recommended to perform this via your hosting control panel.

58
Templates / Re: meta tags for sharing links to 3rd sites on V.1.4.1
« on: April 17, 2025, 05:09:12 AM »
Hello.
If you prefer not to use third-party tools, you are absolutely free to edit any file in your AbanteCart installation and customize it with your own code to meet your specific needs.

59
Support / Re: Shipping Tax / Order Calculation
« on: April 16, 2025, 09:19:21 AM »
Hello.
What is your delivery method?

60
General Support / Re: Issues with using URL to upload images
« on: April 16, 2025, 02:32:44 AM »
I copied and past the URL you provided to the column "resource_map[0].source_url" and tried to upload this. All the product details came over, but image is blank, when hovering over image on site it states "the image could not be loaded".

Hello. The URL comes from the product page you attempted to import. It seems that the system you are migrating from does not follow any standards and provides file URLs without a proper file extension (such as .jpg or .png).
This issue has been addressed in the upcoming AbanteCart version 1.4.2. However, for now, you can manually add the missing file extension as a workaround.

Code: [Select]
https://www.kingwholesale.com/web/image/product.product/8141/image_1024/file.jpg

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