Messages

A customer has placed an order today and I received payment notification from Paypal but no notification from my cart.

I have checked the error log and the first part says:

Paypal webhook PAYMENT.CAPTURE.COMPLETED: order ID 371
Paypal related OrderId: 9X9762570K035825P but not found in the database.

Any ideas as to what may be my issue?

thanks Paul

Fixed the error log by adding the order id into the database  in ***_paypal_orders

Hi
I don't think so as it doesn't show as notified.

so I will not worry about it.

Thank You

Hi Basara,
Nothing in the system error logs.

Unsure about Browser console but it just shows a blue box underneath if i click on the envelope and displays nothing else.

If I go to the system messages in  box I can see everything.

But I do not know what I have just done. Just clicking around in settings and it has come back.

Thanks for your assistance as always - but somehow I have or it has fixed itself 

I do not think there is an issue. The code shows in a customers order Status/comments box

If it is nothing I need to worry about that is fine.

Thanks for coming back to me Basara

Paul

HI Basara,
Notifications orders and notifications.
it used to show on the envelope next to the language flag on the top of the page.

I cannot see an option to add a picture.

Paul

Messages are no longer showing in the back end via the envelope.

Abantecart 1.4.4

If an order is completed in the order status I have 3 messages showing.
1st shows order processing -customer informed Yes
2nd shows order updated by Paypal Webhook request - customer informed NO
Then a third as an order comment - customer informed NO
aypal webhook PAYMENT.CAPTURE.COMPLETED:
Parsed data:
array (
'id' => 'WH-9W783920RW8347217-7MY92303T97475108',
'event_version' => '1.0',
'create_time' => '2026-06-22T02:30:35.472Z',
'resource_type' => 'capture',
'resource_version' => '2.0',
'event_type' => 'PAYMENT.CAPTURE.COMPLETED',
'summary' => 'Payment completed for £ 22.0 GBP',
'resource' =>
array (
'id' => '15339567SV8102825',
'amount' =>
array (
'currency_code' => 'GBP',
'value' => '22.00',
),
'final_capture' => true,
'seller_protection' =>
array (
'status' => 'ELIGIBLE',
'dispute_categories' =>
array (
0 => 'ITEM_NOT_RECEIVED',
1 => 'UNAUTHORIZED_TRANSACTION',
),
),
'seller_receivable_breakdown' =>
array (
'gross_amount' =>
array (
'currency_code' => 'GBP',
'value' => '22.00',
),
'paypal_fee' =>
array (
'currency_code' => 'GBP',
'value' => '1.38',
),
'net_amount' =>
array (
'currency_code' => 'GBP',
'value' => '20.62',
),
),
'status' => 'COMPLETED',
'supplementary_data' =>
array (
'related_ids' =>
array (
'order_id' => '6XJ88443E7700210N',
),
),
'payee' =>
array (
'email_address' => '*****@*****.org',
'merchant_id' => 'T2L9Y4HJ6UDV6',
),
'create_time' => '2026-06-22T02:30:30Z',
'update_time' => '2026-06-22T02:30:30Z',
'links' =>
array (
0 =>
array (
'href' => 'https://api.paypal.com/v2/payments/captures/15339567SV8102825';,
'rel' => 'self',
'method' => 'GET',
),
1 =>
array (
'href' => 'https://api.paypal.com/v2/payments/captures/15339567SV8102825/refund';,
'rel' => 'refund',
'method' => 'POST',
),
2 =>
array (
'href' => 'https://api.paypal.com/v2/checkout/orders/6XJ88443E7700210N';,
'rel' => 'up',
'method' => 'GET',
),
),
),
'links' =>
array (
0 =>
array (
'href' => 'https://api.paypal.com/v1/notifications/webhooks-events/WH-9W783920RW8347217-7MY92303T97475108';,
'rel' => 'self',
'method' => 'GET',
),
1 =>
array (
'href' => 'https://api.paypal.com/v1/notifications/webhooks-events/WH-9W783920RW8347217-7MY92303T97475108/resend';,
'rel' => 'resend',
'method' => 'POST',
),
),
)

Any Ideas?

Hi Abolabo,
Both are empty

Thanks

HI Basara,
Clicking save and recalculate.
Nothing showing in error log after doing this. but it is not recalculating just appears the same.

Abantecart 1.4.3

I did have this is the error log before I cleared it though. Unsure if it is relevent.

 App Error: AbanteCart core v.1.4.3 Warning: Mistake in data of page with controller: 'pages/product/category'. Please check for key_value present where key_param was set.
Requested URL: https:

hi Basara,
Thanks for the reply.

Nothing changes once the page is refreshed it still shows the item in the order and does not delete. Or if you change the qty again nothing happens.

Paul

Just remove the free shipping option and it will be fixed.

I know because I was testing an item the other day and watched it remove shipping on the whole order.

 

 Success: Order details have been updated!
 Note: Order product details has changed. Total was recalculated automatically. Review is required.

the above is shown but nothing within the order alters if a deletion or qty change occurs in the back end,

regards
Paul

Thanks for the info Basara.

I have added the wording disabled to the info.

Thank you for the reply Basara.

I now appear to have a fully functioning site :0)

I can remove the Newsletter from everywhere except - in "Notifications" and when you register for an account.

These are not shown in the forms managers.

If I follow this post https://forum.abantecart.com/index.php?topic=5827.0 I can remove it from the Notifications page. But I cannot see how to remove it from the create page/template.

Thanks again

Paul

Sorry!!

My Create account page is not working.

It does not show any labels for the boxes.
I have checked GitHub to see if my create.tpl file is incorrect, but it looks the same.

1.4.2 has a different layout but if I swap it over it just causes a major crash.

I would like to remove the Newsletter option from the create account page as well.

I seem to have removed it from everywhere else within the pages and notifications.

Regards
paul