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Messages - Basara

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31
Support / Re: testing email
« on: May 26, 2025, 02:36:38 AM »
Hello.
You’re encountering this SMTP authentication error: 535 Incorrect authentication data

which means the SMTP server is rejecting the credentials you’re providing

32
Existing features / Re: Updating option qty
« on: May 23, 2025, 03:29:54 AM »
Hello.
Have you tested the examples from the documentation?
https://abantecart.atlassian.net/wiki/spaces/AD/pages/16777227/Import+Wizard#Products-import-example

33
Installation and Configuration / Re: Various Error messages
« on: May 23, 2025, 03:25:48 AM »
Hello.

This issue is most likely not related to the upgrade to 1.4.2. The error you’re seeing usually happens when the server doesn’t have enough available memory or CPU resources at the time the image is being processed.

34
Built-in Features / Re: Backup and Restore
« on: May 23, 2025, 01:56:39 AM »
Hello.

Please note that the AbanteCart backup tool relies heavily on the server’s PHP configuration and available resources. It is not designed to override hosting limitations such as execution time, memory availability, or CPU usage. Because of this, we recommend treating the built-in backup feature as a convenience tool rather than a full-featured or primary backup solution — especially for limited hosting environments.

For reliable and complete backups (both database and files), it’s best to use the backup utilities provided by your hosting control panel (such as cPanel or Plesk). These tools operate outside the execution limits and are much more efficient for larger operations.

35
Existing features / Re: Updating option qty
« on: May 22, 2025, 04:25:21 AM »
Quote from: vsdoug on May 21, 2025, 05:06:10 PM
cant add a reply, forum thinks im spam. more errors. it wont update now because it can't find the product by name.
2025-05-21 13:28:04 - Processing record for product VS Power Throw.
2025-05-21 13:28:04 - Error: Update only action is set, but product not found. Skipping!
Hello. Did you check the "Update if exist" box next to the product name?

36
General Support / Re: SMTP set-up is done correctly, however, emails to customers are not trigerring
« on: May 21, 2025, 02:14:03 AM »
"Hello.
Please attempt to place an order and review new errors in the AbanteCart error log. Additionally, updating to the latest version, 1.4.2, is recommended.

37
Installation and Configuration / Re: Various Error messages
« on: May 21, 2025, 02:11:37 AM »
Hello
Please review the AbanteCart error log to identify the relevant SQL error

38
Existing features / Re: Updating option qty
« on: May 20, 2025, 03:01:22 AM »
Hello.
To update existing products, you must have an import file that includes the option name, option value name, and other relevant details. If the option name is missing, the import process won't recognize which attribute to update and may end up removing the option instead.

39
Installation and Configuration / Re: Various Error messages
« on: May 20, 2025, 02:03:38 AM »
Quote from: AromeCity on May 19, 2025, 06:51:25 PM
@abolabo

I am not following your instructions.

These error messages are coming up:

When I am creating a category using the admin panel. Why do I have to go down to the code level?

Sorry, I am really confused.

It looks like your upgrade wasn't fully completed, which is why you're seeing version 1.4.1 in the footer and encountering SQL errors due to a missing database upgrade.

40
Template Support / Re: Blurb text on V.1.4.1
« on: May 19, 2025, 06:07:50 AM »
Quote from: G. O. on May 17, 2025, 04:33:58 AM
as i see we upgraded to 1.4.2 but this issue still exist. do you have any solution please ?

Hello. This isn't an issue. You can adjust your theme to render HTML. Try this solution
https://forum.abantecart.com/index.php/topic,7707.msg37263.html#msg37263

41
Template Support / Re: website logo size
« on: May 15, 2025, 02:07:50 AM »
Quote from: LuzDeLaDiosa on May 14, 2025, 10:05:53 AM
I know this thread is old and the OP has, likely, already resolved, but for anyone else looking for the info and using default Novator template (same file name for the other template but in its folder):

1) In your shop directory, go to \extensions\novator\storefront\view\novator\template\common\header.tpl
2) On line 24, edit <div class="w-auto" style="max-width: 260px"> to the size you desire
3) Save, close, clear cache and refresh

Luck!

We appreciate your post! With Novator, you can easily adjust the logo size using a CSS rule.
Code: [Select]
.navbar-brand.logo > img {
    max-width: 100px;
}

42
Existing features / Re: Updating option qty
« on: May 15, 2025, 02:05:20 AM »
Hello.
Please try again to attach the CSV file and screenshot of the mapping to the fields when you import

43
Support / Re: Ratings on NOVATOR V.1.4.2
« on: May 14, 2025, 05:16:00 AM »
Quote from: G. O. on May 14, 2025, 02:55:24 AM
the ratings filter on the category pages
It is a bug, please subscribe to the GitHub issue for updates on its resolution.
https://github.com/abantecart/abantecart-src/issues/1735

44
Template Support / Re: Separately MultiStore with different Languages on NOVATOR V.1.4.2
« on: May 14, 2025, 05:14:22 AM »
Hello.
Please check https://abantecart.atlassian.net/wiki/spaces/AD/pages/8028306/Multi-store

45
Support / Re: Ratings on NOVATOR V.1.4.2
« on: May 14, 2025, 01:44:40 AM »
Hello.
Are you referring to the rating field on the product page, or the rating filter on the category pages?

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