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General Support / Re: Image problem on desktop, with error log.
« on: November 01, 2019, 07:28:38 PM »
I did a broken link search with Xenu. This did not find any problems.
I looked in the /root/resources directory: there are no images in that directory, only sub-directories. The /root/resources/image/18/ directory contains my resource library, but the image files are all named 1.jpg, 2.jpg, etc. There are no thumbnail-name images in this directory.
I looked in the /root/image/thumbnails/18/ directory: this contains my thumbnail resource library. Each filename has a "100xxx" number like 100418.
In this thumbnail library, one live product has image thumbnail filenames 100414, 100415, 100416, and 100417.
In the same folder, a different product (sold out and turned off) has image thumbnail filenames 100419 - 100425.
Neither of these products is missing an image.
The 100418 thumbnail image series does not exist.
Something in the code is calling for a thumbnail image with 100418 in the image filename, but that image does not exist, is not needed, and is not missing from a product family.
How can I find out why AC is calling for this image?
The error code is for the same thumbnail number over and over: 100418.
Thx.
I looked in the /root/resources directory: there are no images in that directory, only sub-directories. The /root/resources/image/18/ directory contains my resource library, but the image files are all named 1.jpg, 2.jpg, etc. There are no thumbnail-name images in this directory.
I looked in the /root/image/thumbnails/18/ directory: this contains my thumbnail resource library. Each filename has a "100xxx" number like 100418.
In this thumbnail library, one live product has image thumbnail filenames 100414, 100415, 100416, and 100417.
In the same folder, a different product (sold out and turned off) has image thumbnail filenames 100419 - 100425.
Neither of these products is missing an image.
The 100418 thumbnail image series does not exist.
Something in the code is calling for a thumbnail image with 100418 in the image filename, but that image does not exist, is not needed, and is not missing from a product family.
How can I find out why AC is calling for this image?
The error code is for the same thumbnail number over and over: 100418.
Thx.