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Shopping Cart Operations => Support => General Support => Topic started by: quekbhj on April 26, 2015, 10:07:27 AM

Title: Relation tab in Product
Post by: quekbhj on April 26, 2015, 10:07:27 AM

Hi

Using Abantecart version 1.2.1.

Just wondering is it normal that after adding the related products under Relation for a product, is it not display the products?
Enclosed the attachment for your reference.

I had tried on Safari and Firefox, the same result that is cannot see the related products after saving it. Not sure how to delete it since cannot see from the Relation tab.

Regards
Jasmine

Title: Re: Relation tab in Product
Post by: Gordon Taylor on April 26, 2015, 10:34:07 AM

It should show up under related products tab at the bottom of the product page it's related to. By default, the description tab is on top.

If you select the related tab, are you saying nothing is there?

Title: Re: Relation tab in Product
Post by: quekbhj on April 26, 2015, 12:39:28 PM

Hi

In the Store Front, the product's relation tab did show the the related product(s).

However, in the Admin screen of the product's relation tab page, it did not display the related product(s) as shown in relations_2.jpeg.
Is it norm or not? Hence, not able to remove the related product from the page if accidentally selected the wrong product(s) after clicked on the "save" button.

Please advise.

Thank you

Title: Re: Relation tab in Product
Post by: Gordon Taylor on April 26, 2015, 01:46:25 PM

Related products is not an option for the home page, but you can create a custom HTML block to show those in that place. The related products only show on one of the related product pages.

They should show in the admin panel within that tab on the product edit page. If yours is not showing there, check to make sure you have it set up right.

If everything looks good, then start a new thread relating to just the admin page and we'll let one of the developers take a look at it.