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Messages - Thothage1

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Customization help / Re: How to Add Facebook Pixel Code
« on: October 09, 2018, 05:33:39 PM »
Can you explain exactly where the HTML editor is? or maybe give the uneducated version of adding pixel code

Security / Re: unblock ip address
« on: September 11, 2018, 12:00:33 PM »
Thanks!  That's what i thought but my hosting site is in no reply mode.  Is there a way to go around the hosting site?

Security / unblock ip address
« on: September 10, 2018, 06:36:08 PM »
When trying to access my website or back office admin, it won't load.  I'm told by my support that my ip addresses are blocked.   I have asked several times for them to be reset.   Is there a way for me to reset the ip blocker myself or do i need to have my non-supportive help reset them?

How-to questions / Re: linking a pdf
« on: August 31, 2018, 06:25:54 PM »
I'm not sure what the error message was?  I created a dropbox pdf and linked it with a URL and then used that to add to the clickable link on the home page.   it worked!   Do you think this is safe and ok?

How-to questions / linking a pdf
« on: August 31, 2018, 05:15:14 PM »
I'm really computer illiterate and don't under stand how do to this,  My merchant acct is telling me i have to have a clickable link on my front page to a pdf file showing the regulations and restrictions of order certain items on my webpage.   I have tried to download a file, i created a clickable link, but it gives me an error.   How do i get the clickable link to open the pdf info page?


E-Commerce Laws / Re: age restrictions
« on: August 24, 2018, 07:36:27 PM »
Thank you!

E-Commerce Laws / age restrictions
« on: August 24, 2018, 01:21:51 AM »
I'm new to Abantecart, I'm trying to set up my Merchant acct and they are telling me i need to have an age restriction on the knives I'm selling.   Can anyone help me on how to set up an age verification when customers go to check out? and can I specifically set it up for only the knives category?


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