For the database information try using the same information you use to access your FTP client.

So rather than the user for the database and that password  use  the user for the server and that password.

Under the configuration"
1.  Database Driver (choose which is is correct for your server)
2. Database Host:  localhost
3. User:  the user name that gets you into your server - not the DB user
4. Password:  the password for the user name in #3 - that gets you into your server - not the DB
5. Database Name: yourdomain_whatever-you-called-your-database
6. Database Prefix: is usually blank (empty)


This is what works for me - Hope it works for you.

Lee

Hi Ron,

Don't worry about the number of categories actually - the system will wrap the lines for you.  And it's rather fruitless to be to concerned as each screen size accommodates a different width and the responsive design accommodates them all by wrapping the line.

You can try it by simply downsizing your screen (you know the little box to the left of the close redX)  And then drag the downsized screen larger and smaller and see what the category lines do.

I've attached a screen-shot of your site with a reduced window size so you can see that it already wraps down when the screen is smaller.

Cheers
Lee

This is new to my installation:  previous to 1.1.8 update I only use US  currency on my cart.  In checking this error I see that Canadian, Eur and Pound Sterling are in my list. Only US is ON,  others are off.

this is the error:

2014-02-04 19:29:59 - database error:  AbanteCart core v.1.1.8 Error: MySQL server has gone away<br />Error No: 2006<br />UPDATE currencies
                                      SET value = '0.7397', date_modified = NOW()
                                      WHERE code = 'EUR' in <b>/home/mmonline/public_html/shop/core/database/mysql.php</b> on line <b>114</b>

What do I need to do to correct this error?

thanks

Hey Abantecart admins and anyone with the answer - I am reading the documentation with regards to this issue and I need some clarity on what I am reading and what seems to be happening for Ron.

1.  http://www.abantecart.com/ecommerce-documentation/31-admin-user-manual/catalog-menu/products  it says
Free Shipping: must be ON to enable free shipping for this product.
Fixed Shipping Price: this setting allows you to offer an exact shipping price for individual products.
2  http://www.abantecart.com/ecommerce-documentation/46-admin-user-manual/extensions-menu/shipping
It says  - Note: there is several other methods to allow products with free shipping. You can create Coupon with Free Shipping option and each product have Free Shipping setting. This methods works separately from Free Shipping Extension!
These two documentations instructions seem to say that one can have free shipping for each product.  Is that correct or not? Is it a matter of getting all the appropriate settings enabled in order to accomplish this or something else.  It would seem to me that documention indicates that Ron should be able to set free shipping or shipping of zero for EACH product within the cart as is desired and set other products to be subjected to shipping.
Thanks in advance for responding to this so we all can understand how to invoke the correct settings to accomplish having some items free of shipping cost - but not all of them.
Lee

Abantecart Admins -  what file handles the act on behalf transactions?   I would like to upload that file to the problem site and see if that solves the issue.

Thanks - Lee

yes,  in my case customer is ON  and approved -
I will run some more test scenarios later today or tomorrow and maybe make a video so you can see what we're seeing.
Lee

Update- after testing:
I made a new customer with no completed order - and it works as it should.   The other customer was made on v 1.1.7,  and it still has issues.  So my "theory" now says maybe it has something to do with customers created previous to 1.1.8.

Ron - can you test that on your dev system - make a new test customer on 1.1.8 and see if it behaves correctly?
Gordon - I am not sure if your customer was created prior to 1.1.8 update, if so try it with a 1.1.8 test customers.

Thanks guys.  Lee

An update to the above -  sad to say that it worked correctly on the first visit.  BUT if I go back a second time after closing
the results are the same it takes me to the account login page. 

Abantecart - this is all on my dev site - if you would like to see for yourself I'll be happy to give you access for a firsthand peek - just let me know.
Lee

Thanks Gordon and Junkyard for helping here.  It seems like such a small thing,  but in the matter of customer relations it's really a biggie.  And making it "findable" for all would be a great assist. 

Junkyard -  in regards to the email footer -  the new extension WhiteLabel - (10 bucks in the store) does give you control over the footer and all other footers  - storefront and admin, too.  But it needs to be 1.1.8+.  Nice thing about that is extensions means we don't need to change it every update

While trying to change the email customers receive when an order has been placed I encountered some difficulty in the process of change.  I was able to figure it out,  but it more complex than this great cart should be.


With the files that are in the cart upload the syntax is poor - it says
Thank your for interest in (your busines name) products. Your order has been received and will be processed once payment has been confirmed.


At the least it should say
Thank you for your interest in (your busines name) products. Your order has been received and will be processed once payment has been confirmed.


But the real issue here is the process to make a change:
   First needed to search board and documentation - docs have no help,  board came up with this
   It is send by default. If you need to edit text look into:
   
   Model:
   storefront/model/checkout/order.php
   Template:
   storefront/view/default_html5/template/mail/order_confirm.tpl
   
So that got me to the template where one has to read the code to find the string  so you can
locate it within the Language Definitions or one can waste many tries on search hoping to find the string that is being used.  These are too difficult for a lot of users and more difficult than it should be for any user.


It is critical to customer relationships that the cart owner should be able to say on the emails text that is relevant to their business and at the least,  if Abantecart is going to pre-fill then the syntax needs to be correct, at the least.


Please consider enhancing this great cart by adding admin areas that show the form, email whatever and gives the link to the place there the language definitions are that control what is used.  One can't even use firebug on the emails to figure out what it might be called. 


My suggestion would be to add a section in the Design called Forms with something similar to the Layouts.  Ideally see the rendered form with the changeable UI showing would be quite  helpful