AbanteCart Community

eCommerce construction => How-to questions => Topic started by: Bill Gowacki on November 25, 2019, 02:50:20 PM

Title: Can't access my admin (backend)
Post by: Bill Gowacki on November 25, 2019, 02:50:20 PM

In a bit of a bind here....
I have already contacted my hosting co., and they said that they would fix it.....that was last thursday. Problem is all of a sudden I can no longer access my admin area of my shop via the link, or from my cPanel on my host. The page is BLANK. I did nothing to cause this issue. Any help or advice would be appreciated.

The link to my shop is not allowed to be posted here. You can find the link to my shop in my profile

Title: Re: Can't access my admin (backend)
Post by: Basara on November 26, 2019, 07:03:45 AM

Hello.
Blank page man some error occur. You have to check first AbanteCart error log for latest records and if nothing check server error log
https://forum.abantecart.com/index.php/topic,834.msg3085.html#msg3085

Title: Re: Can't access my admin (backend)
Post by: Bill Gowacki on November 26, 2019, 08:03:11 AM

Quote from: Basara on November 26, 2019, 07:03:45 AM

Hello.
Blank page man some error occur. You have to check first AbanteCart error log for latest records and if nothing check server error log
https://forum.abantecart.com/index.php/topic,834.msg3085.html#msg3085

Hello Basara,

Checking the error log for Abantecart in my shop folder system/logs turns up nothing, the file is blank (no entries) and server log shows no errors. I really hate to lose ALL the hours I put into this project.

Title: Re: Can't access my admin (backend)
Post by: Basara on November 27, 2019, 03:33:51 AM

Can you post a URL? (add spaces to it like www mysite dot com if you are not allowed to post links)