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Configuration / Re: New Order Status
« on: June 09, 2021, 04:59:42 AM »
You can always check default values in the demo

I cannot access the demo panel, what is the username and password please???

Configuration / Re: New Order Status
« on: June 07, 2021, 09:57:45 AM »
You can change the name but you cannot change or remove the text id

although that couldn't convinced me but I renamed all status_text_ID to default names but still there is some rows such ID#4, ID#6, ID#13, ID#14 can't be modified or founded. What am missing in this case please?


Configuration / Re: New Order Status
« on: June 07, 2021, 06:19:01 AM »
You can always check default values in the demo

Can I rename them to new names or not?

Configuration / Re: New Order Status
« on: June 05, 2021, 04:17:44 AM »
that's error.

You should to insert new row into order_status_ids table with orders status id = 17 and some text ID

that is not  the problem, I need to edit the value of the raw itself, can you tell me what and where i can see the default statuses values ??

in the screenshot as you see it says that the value should be for example "incomplete" but i wanna replace it with the new name.


Configuration / Re: New Order Status
« on: June 03, 2021, 04:56:40 AM »
To fix just open phpMyAdmin, table "order_status_ids" and check what text ID for order_status_id 17.
Also check table order_statuses for description of this order_status_id.


Here is the screenshot for all contain of table "ac_order_status_ids" but when I compare between both tables I see the contain of "ac_order_statuses" it looks like they have another text ID.

What to do in this case please?

Configuration / New Order Status
« on: June 02, 2021, 09:37:39 AM »

I created a new order status but always getting next error message on admin panel. Guys, can you tell me what is that means and how to fix it?


Template Support / Re: New status
« on: June 01, 2021, 09:06:24 AM »
Hello.When you edit the Order there is a comments section with option to Notify customer

I understand this option, I need to get his answer in the comments option as a confirmation that he is agreed to the last updated details on his order.

Template Support / New status
« on: June 01, 2021, 05:53:28 AM »

In our business there is a step where the client must agree on the order's details which we provided after editing his order and placing the exactly available quantities in our stock house. So, how we can give him this right to use it?

Example: In the settings I saw that there is a position where the client can cancel his order, something similar to this I need to add to push him to confirm that he is agreed.


Support / Re: database error
« on: May 31, 2021, 10:19:54 AM »
There is no straight answer to your error. It could be caused by many different things:

Read here or select a correct version of your Mysql.

Your database server drops the connection.



Support / Re: database error
« on: May 31, 2021, 07:15:29 AM »

from time to time we see this error log. I know this is something related to hosting services but, can you explain us what is the reason behind such error please?


Yes, if you changed directories, then, the update is trying to reach the older directory, resulting to an unsuccessful update. Have you managed to solve your issue since then?

not yet.

News and Announcements / Re: AbanteCart 1.3.0 is oficialy released.
« on: May 20, 2021, 09:57:49 AM »

when we gonna see the last version on Installatron on Cpanel??



I am trying to upgrade to last version (v1.3.0) so I Backup public_html contains zip and downloaded with to PC. I uploaded the code and DB to a live domain for testing everything on live position but when I finished every thing i see the website as you can see in the screenshot. Even the Admin login area same as in this screenshot too. Guide me please to fix it. 

Thanks you.

as i understood this is related to your setting on URL if it is HTTP or HHTPS can couse this issue, if you don't have SSL on your website then you should choose HTTP to show the website normally.


Extension Support / Re: GD: Extension for v1.3.0
« on: April 20, 2021, 04:01:31 AM »

I solve that so easy,

you will need to go to php.ini and search for ;extension=gd you will find it in line 925, you will need just to delete {;} to be extenstion=gd and save the file. It will activate it.


Extension Support / GD: Extension for v1.3.0
« on: April 19, 2021, 09:18:23 AM »

1st of all thank you guys for your continuously updates and upgrades. I am trying to test new released version v1.3.0 on local server but i get an error with a requirement of GD: extension. How to fix this please or what i have to do?

Thank you...

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