AbanteCart Community
Shopping Cart Operations => Support => General Support => Topic started by: llegrand on June 10, 2015, 09:10:01 AM
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If one starts and order , rather logged in or not to an account, but does not complete it - where is that infomation located?
If you return to that location, uncompleted order still has items in the cart, I need to be able to look up a customers "saved" but uncompleted orders. Is there a way to do that?
Thanks
Lee
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In case customer start checkout process and did not complete it in Admin-Sales-Orders will be order with Incomplete status
To see this orders select Incomplete status in top left
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huh, so on my 1.2.1 carts - that were upgraded from 1.1.9 And in checking some 1.1.9 that I am still running, they don't either.
So do I add the status - incomplete with total functionality back into the systems where is it missing?
Thanks
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In case customer start checkout process and did not complete it in Admin-Sales-Orders will be order with Incomplete status
To see this orders select Incomplete status in top left
Hey Basara, how about in 1.1.9 - there is no incomplete - how about the database location so I can clear it out manually?
Thanks
Ron
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This is new feature I am not sure how to add it to previous versions try to contact with @abolabo (http://forum.abantecart.com/index.php?action=profile;u=2)
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new in 1.2.2.?
And I still need you to answer the original question WHERE is the uncompleted order information stored in the system?
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Hello, Lee
I can not answer your question because I am not core developer. :'(
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Thanks for that, So the next obvious question is which core developer do I pose this to? This is causing quite and issue and I have been looking and looking and trying solutions, for a week now and many, many lost hours with no resolve. I just need to know where to look and clear it out.
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This is new feature I am not sure how to add it to previous versions try to contact with @abolabo (http://forum.abantecart.com/index.php?action=profile;u=2)
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Sorry, I missed the reference in the previous message.
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Sorry if I cannot help you :-[
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just add new order status in table order_statuses with order_status_id = 0 (we added it since 1.2.0)
Also extension abandoned orders can see these orders.
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Ok, I have done that. And it does add that into the dropdown status.
Here's what I would like to report after checking on several installations and on the sqlupdate.php that was in 1.2.0 there is NO incomplete in any of the updates that I ran and I can't finding anything in the sql statement that would add it.
Seems you might need to do something about that - only virgin 1.2.0+ versions have that, there is nothing in the updates that makes that appear.