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Topics - hani

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Built-in Features / Increase of number of characters

« on: August 21, 2024, 12:58:27 PM »

Hello to all

I want to increase the number of characters in the shipments field, see attached image, and it is by increasing the varchar of the field and i changed it from phpmyadmin. I changed it to VARCHAR(60) and it works in the database but it seems that it should be changed from the extension page and how can i do that.

Thanks in advance

General Support / Abantecart V 1.3.1 on multistore

« on: November 08, 2021, 12:16:37 PM »

Hi

I have 2 stores with my abantecart and upgraded from v1.2.16 to version 1.3 and then to 1.3.1 and the subdomain store [the second store] categories are not found in the admin panel and also not working on the actual site

Please help me with this issue

Extension Support / Extension Weight Based Shipping problem

« on: April 06, 2021, 04:53:23 AM »

Hi

I use the "Weight Based Shipping" extension and was trying to update the prices in the database and when i click the save button i get the below error

There has been a critical error processing your request
SQL Error: Incorrect key file for table './XXXXXXX_aban_bcc/abc_settings.MYI'; try to repair it
Error No: 126
SQL: DELETE FROM abc_settings WHERE `group` = 'default_weight' AND `key` = 'default_weight_1_rate' AND `store_id` = '0' PHP call stack: #0 /home/XXXXXXX/public_html/core/lib/db.php:100 #1 /home/XXXXXXX/public_html/core/engine/extensions.php:1176 #2 /home/XXXXXXX/public_html/core/engine/extensions.php:1127 #3 /home/XXXXXXX/public_html/core/lib/db.php:67 #4 /home/XXXXXXX/public_html/admin/model/setting/setting.php:294 #5 /home/XXXXXXX/public_html/extensions/default_weight/admin/controller/pages/extension/default_weight.php:48 #6 /home/XXXXXXX/public_html/core/engine/dispatcher.php:293 #7 /home/XXXXXX/public_html/core/engine/dispatcher.php:328 #8 /home/XXXXXXX/public_html/core/engine/page.php:108 #9 /home/XXXXXX/public_html/core/engine/router.php:176 #10 /home/XXXXXXX/public_html/core/engine/router.php:80 #11 /home/XXXXXXX/public_html/index.php:94 in /home/XXXXXX/public_html/core/database/amysqli.php on line 119

Support / Fast Checkout

« on: February 11, 2021, 10:26:59 AM »

Hello

I recently activated the fast checkout extension and got a sale but the the customer was charged with the subtotal of the order.
I use 2checkout as our payment processor and the customer was supposed to be charged $64 + $19 for shipping, total $83 instead he was charged only for $64

General Support / Multi store menu

« on: December 27, 2020, 12:35:45 AM »

Hi Everyone

I have a multi store setup one for retail sales and the second is for wholesale sales both working great but and i need to set the menu to show different links on each store.

Here is what i want to do:
On the retail store to show a link to the wholesale store and on the wholesale store to show a link to retail store

I searched how this can be done but cannot find out how to do it.

If it is not possible then it will be a good idea to add this feature

Thanks for the help in advance

General Support / Error in logs file after 1.2.16 upgrade

« on: August 16, 2020, 11:31:05 PM »

Hi to all

I am having these errors in my logs file can anyone please help

2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli::__construct(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/core/database/amysqli.php on line 50
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - App Error: AbanteCart core v.1.2.16 Cannot establish database connection to XXXXXXX_aban454 using XXXXXXX_admin@localhost
Trace:
#0 /home/XXXXXXX/public_html/core/database/amysqli.php on line 52
#1 /home/XXXXXXX/public_html/core/lib/db.php on line 52
#2 /home/XXXXXXX/public_html/core/init.php on line 320
#3 /home/XXXXXXX/public_html/index.php on line 55
2020-08-16 19:04:40 - database error: AbanteCart core v.1.2.16 Cannot establish database connection. Check your database connection settings. in /home/XXXXXXX/public_html/core/database/amysqli.php on line 54
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:40 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:41 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:41 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:41 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:41 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:42 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:42 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651
2020-08-16 19:04:42 - warning: AbanteCart core v.1.2.16 mysqli_connect(): (HY000/1203): User XXXXXXX_admin already has more than 'max_user_connections' active connections in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 806
2020-08-16 19:04:42 - warning: AbanteCart core v.1.2.16 extract() expects parameter 1 to be array, null given in /home/XXXXXXX/public_html/extensions/editor/core/helpers.php on line 651

Thanks in advance

General Support / Database connection error

« on: July 18, 2020, 04:08:02 AM »

Hello

I am getting the below error messages from time to time and as i see that it is related to a database connection issue, i contacted my host provider A2 Hosting and they say that there is no errors in their log files.

What may cause this issue??

2020-07-15 6:21:50 - warning: AbanteCart core v.1.2.16 mysqli::__construct(): (HY000/2002): No such file or directory in /home/XXXXXX/public_html/core/database/amysqli.php on line 50
2020-07-15 6:21:50 - App Error: AbanteCart core v.1.2.16 Cannot establish database connection to XXXXXX_YYYYYY using XXXXXX_admin@localhost
Trace:
#0 /home/bethleh1/public_html/core/database/amysqli.php on line 52
#1 /home/XXXXXX/public_html/core/lib/db.php on line 52
#2 /home/XXXXXX/public_html/core/init.php on line 322
#3 /home/XXXXXX/public_html/index.php on line 55
2020-07-15 6:21:50 - database error: AbanteCart core v.1.2.16 Cannot establish database connection. Check your database connection settings. in /home/XXXXXX/public_html/core/database/amysqli.php on line 54

Thanks in advance

General Support / abantecart errors

« on: July 06, 2019, 03:48:41 AM »

Hi

I have installed abantecart version 1.2.15 and i get the bellow errors in my log can anyone explain please what are these errors?

2019-07-04 11:58:46 - warning: AbanteCart core v.1.2.15 Error while sending QUERY packet. PID=2027823 in /home/XXXXXXX/public_html/core/database/amysqli.php on line 79
2019-07-04 11:58:46 - database error: AbanteCart core v.1.2.15 SQL Error: MySQL server has gone away
Error No: 2006
SQL: DELETE FROM `abc_online_customers`
WHERE `date_added`< (NOW() - INTERVAL 1 HOUR) in /home/XXXXXX/public_html/core/database/amysqli.php on line 114

2019-07-05 0:30:46 - App Error: AbanteCart core v.1.2.15 Error: Error in data of page with controller: 'pages/product/product'. Please check for key_value present where key_param was set.
Requested URL: ://www.mydomain.com/r/product/product/addToCart&product_id=
Referer URL:
Trace:
#0 /home/XXXXXX/public_html/core/engine/layout.php on line 202
#1 /home/XXXXXX/public_html/core/engine/layout.php on line 109
#2 /home/XXXXXX/public_html/core/engine/page.php on line 101
#3 /home/XXXXXX/public_html/core/engine/router.php on line 176
#4 /home/XXXXXX/public_html/core/engine/router.php on line 80

Thanks

Built-in Features / Product option images

« on: June 24, 2019, 08:17:56 AM »

Hello
In previous versions of abantecart, 1.2.13 and lower when a product has attributes and we assign an image for each attribute for example color attribute then on the storefront when the customer choose the color the image of the product will change.

On version 1.2.14 and also 1.2.15 this is not the case, that is, the image of the product does not change according to the customer choice. Is this a bug or i am missing something in the configurations

General Support / W3C CSS and W3C HTML validation

« on: June 22, 2019, 02:19:31 AM »

Hi

When i checked my site pages at the W3C validator for CSS and HTML there are together around 800 warnings, i thought possibly that these warnings are due to third party extensions so i put all extensions OFF and tested and the validation was more or less the same, which mostly means that it is most probably from the abantecart code.

Websites with no such warning may rank better on search engines and it is a good thing if these can be checked and fixed, please see the links below for errors and warnings

https://validator.w3.org/nu/?doc=https%3A%2F%2Fwww.bethlehemcasting.com%2Fsaint-michael-keychain

http://jigsaw.w3.org/css-validator/validator?uri=https%3A%2F%2Fwww.bethlehemcasting.com%2Fsaint-michael-keychain&profile=css3&usermedium=all&warning=1

Regards

General Support / 2checkout multistore issue

« on: June 06, 2019, 02:13:30 AM »

Hello

I have a multistore site, the domain https://www.bethlehemcasting.com and subdomain https://wholesale.bethlehemcasting.com for wholesale.

When a sale is made at the main domain and processed with 2checkout the approved URL is correct and the order status is updated from "Failed" to "processing"

When the sale is made on the wholesale site, the subdomain, the order status is not changed although the payment was successful

I am not an expert but I think that this issue is because the approved URL is the same for both the main domain and the subdomain and possibly also i need to configure the approved URL with 2checkout to accept payments from 2 domains, the main domain and the subdomain with 2 different approved URL's

Thanks for the help in advance
Hani

General Support / Version 1.2.14 database issue

« on: May 07, 2019, 08:07:31 AM »

Hi

I have version 1.2.14 installed and upgraded from 1.2.13 and previous versions and decided to do a fresh installation of 1.2.14 on a testing site so that in future upgrades i will test the upgrade before upgrading the live site and here what i found as an issue but don't if it is something important.

In the live site, the upgraded version, in the database table "custom_lists" the available fields are
(`rowid`, `custom_block_id`, `data_type`, `id`, `store_id`, `sort_order`, `date_added`, `date_modified`)

while in the 1.2.14 version fresh installation the available fields are
(`rowid`, `custom_block_id`, `data_type`, `id`, `sort_order`, `date_added`, `date_modified`)

note the [store_id] column is not available!!

Possibly that this is an issue or bug that affects the cart??

General Support / product images loading

« on: April 22, 2019, 03:41:27 AM »

Hi

I have installed the latest version of abantecart, version 1.2.14 and have noticed recently that if a product has more than one image ONLY one image loads and even when the customer clicks on the product options to change / choose color the image the product with the chosen color does not load.

Previously everything was working correctly

Help is appreciated

General Support / Assign customer to store automatically

« on: February 13, 2019, 01:13:34 PM »

Hi

I have 2 stores one for retail customers and the second for wholesale customers, when a customer creates an account on the retail site he should be set to the "Default" group, and when the customer creates an account on the wholesale site [or the second site] he should be assigned automatically to the "WHOLESALERS" group but this is not the case, how can i fix this issue?? or this is a bug?

Thanks for the help in advance

Template Support / Main menu disappears when customer login

« on: February 05, 2019, 02:36:08 PM »

Hi

i have installed the latest version of abantecart 1.2.13 and using the default template that come with the installation, and i have two stores one for retail and the other for wholesale.

I have noticed that the menu disappears when the customer login and this is the case in both stores. i think that this issue came up on the latest version because i never noticed that on previous versions

I checked the logs but there is no mention of error on this issue

Maybe I should clone the template and use different menu for each store or this is not the problem

Can anyone help?