AbanteCart Community

eCommerce construction => How-to questions => Topic started by: Baychaser on April 08, 2023, 08:13:32 AM

Title: Emails going to spam folder
Post by: Baychaser on April 08, 2023, 08:13:32 AM

This is the only issue left that I have and AbanteCart is one of the best systems that I have used so far.

So can anyone help me understand it or what can I do to prevent my store emails going to spam folder.

Title: Re: Emails going to spam folder
Post by: Basara on April 10, 2023, 02:07:03 AM

Hello.
The issue is not AbanteCart related. You need to configure your domain/hosting/server or switch from inner Mailer to another mail method like Amazon SES etc https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings#MailSettings-MailProtocol%3Asystem%2Fconfig

Title: Re: Emails going to spam folder
Post by: Baychaser on April 10, 2023, 07:33:14 AM

Yep, thank you I did reach out to tech support from my hosting and they took care of it. It was a pain but finally it's done and no more problems. Thank you

Title: Re: Emails going to spam folder
Post by: hueljannie on December 18, 2023, 03:55:11 AM

Thank you, I agree. The hosting company's tech support was notified, and they promptly resolved the issue. It was a pain but finally it's done and no more problems. I appreciate it.