AbanteCart Community

Shopping Cart Operations => Support => Topic started by: HADY on July 18, 2023, 06:48:37 AM

Title: orders disappearing
Post by: HADY on July 18, 2023, 06:48:37 AM

Hello,

There is a problem on Admin page and on clients account when looking for some orders but they are disappearing and only could be seen at PhpMyAdmin server.

How to get back these disappeared orders to be seen for clients and for admin ?? 

Title: Re: orders disappearing
Post by: Basara on July 18, 2023, 06:52:45 AM

Hello.
What is the order statuses?

Title: Re: orders disappearing
Post by: HADY on July 18, 2023, 08:36:08 AM

Quote from: Basara on July 18, 2023, 06:52:45 AM

Hello.
What is the order statuses?

status of (Completed)

Title: Re: orders disappearing
Post by: Basara on July 19, 2023, 03:15:39 AM

Hello.
Maybe you have some issues with the cache. Try to disable cache in admin to investigate the problem.

Title: Re: orders disappearing
Post by: HADY on July 19, 2023, 05:48:08 AM

Quote from: Basara on July 19, 2023, 03:15:39 AM

Hello.
Maybe you have some issues with the cache. Try to disable cache in admin to investigate the problem.

I already passed that step but nothing founded. anything else could be tried maybe ?