AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: GBOWKER on July 20, 2023, 10:25:31 AM

Title: Payment option not showing
Post by: GBOWKER on July 20, 2023, 10:25:31 AM

After testing, payment option are no longer showing up.

My product is set to store > default
Requires Shipping: On
Free Shipping: Off
Ship Product Individually: Off


Payment is set to Bank Transfer and On
- Total Order Minimum: 1
- Location: All
- Auto Select: On
- Run order 1


Free Shipping is also On
Auto Select: off
Auto Select: default or "select some option"

please help?

Title: Re: Payment option not showing
Post by: Basara on July 21, 2023, 02:26:46 AM

Hello.
Please read this article https://abantecart.atlassian.net/wiki/spaces/AD/pages/3702820/No+payment+at+checkout

Title: Re: Payment option not showing
Post by: GBOWKER on July 21, 2023, 05:05:01 AM

still not working, can confirm these

Total Order Minimum/Maximum - values should be empty to allow any order amount to checkout with your Payment - Confirmed
Payment Location setting - please set it to 'All Locations' - Confirmed
Shipping methods installed because every shipping methods have 'Allowed payments' settings - confirmed

the only payments active is Bank transfer
the only shipping active is local delivery

Title: Re: Payment option not showing
Post by: Basara on July 21, 2023, 05:33:40 AM

Hello.
Try to enable other payment methods, what is your AbanteCart version?

Title: Re: Payment option not showing
Post by: GBOWKER on July 21, 2023, 05:40:33 AM

Hello, thanks for the quick response

AbanteCart Version 1.3.3

i tried several payment options and shipping options
Cash On Delivery
Bank Transfer
Cheque / Money Order

Title: Re: Payment option not showing
Post by: Basara on July 21, 2023, 06:32:06 AM

Send me in private message access to your admin

Title: Re: Payment option not showing
Post by: GBOWKER on July 21, 2023, 06:43:19 AM

Sent via PM, thanks very much

Title: Re: Payment option not showing
Post by: Basara on July 21, 2023, 07:34:38 AM

The Payment options are show up for me. But I notice your server responds very slowly and sometimes refuse to load pages.
Try to change hosting or increase server resources

Title: Re: Payment option not showing
Post by: GBOWKER on July 21, 2023, 07:51:35 AM

Its rather super weird, not sure why I cant I see the options.

also, could the slowness be impact by this setting being disabled ?

System > Settings > System
Cache enabled: OFF

Thank for all the help though!

Title: Re: Payment option not showing
Post by: GBOWKER on July 21, 2023, 08:32:04 AM

I think I found the issue on my side....

So basically I found the following entry

Phone Validation Regex Pattern: ihfhwifhwikhfowhfuowhfuiwhfuiwghfiuwhfhuwfh
I have then changed it to this: /(.*?)/
As per the AbanteCart doc on regex

So saving the config to use this resolved my payments issue  "/(.*?)/

(https://i.gyazo.com/e759003cba3051a90f383ad8771feaed.png)


I have then reverted the regex, and the payment option disappeared again.

(https://i.gyazo.com/458033fb567603f229b340316a8d971c.png)

Title: Re: Payment option not showing
Post by: Basara on July 21, 2023, 09:26:04 AM

Why would anyone type the "ihfhwifhwikhfowhfuowhfuiwhfuiwghfiuwhfhuwfh" there  ;) ?

Title: Re: Payment option not showing
Post by: GBOWKER on July 21, 2023, 09:44:00 AM

That's the exact question I had... pretty sure it wasn't me :-)

Title: Re: Payment option not showing
Post by: GBOWKER on July 22, 2023, 02:31:26 PM

Issue resolved by doing the following confirmed  :o

Phone Validation Regex Pattern: /(.*?)/