AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: maulikvrl2010 on February 16, 2024, 01:01:38 AM

Title: white screen error
Post by: maulikvrl2010 on February 16, 2024, 01:01:38 AM

I have installed AbanteCart multiple times, but after some time, I cannot view my store; it shows a white screen. However, my admin panel is working fine, and there are no errors displayed in the error log. You can check it here: [https://abantecart.maulikkamani.com/].
can you please help?

Title: Re: white screen error
Post by: Basara on February 16, 2024, 02:18:33 AM

Hello.
When a white screen appears check for the latest errors in the AbanteCart error log (https://forum.abantecart.com/index.php/topic,834.msg3085.html#msg3085)

Title: Re: white screen error
Post by: maulikvrl2010 on February 16, 2024, 09:05:25 AM

Thank you, Basara.

However, there are no error logs in the system file, nor are any errors showing up in the backend error log file. I've attached a screenshot for reference.

I appreciate your prompt response and excellent assistance. It turned out that the issue was with the PHP version, so I changed the PHP version from 8.2 to 8.0, and now everything is working fine.

Thanks again for your great help.

Warm regards.

Title: Re: white screen error
Post by: Basara on February 19, 2024, 02:05:48 AM

Hello.
Thank you for posting a solution. Somewhere on your server should be one more php 8.2 log to check.

Title: Re: white screen error
Post by: maulikvrl2010 on February 21, 2024, 12:10:17 PM

Ok Thanks