Hello,
I did a search of the forum and consulted current threads, exhausting the solutions I found but I am still stuck. I reviewed the rules and apologize if I missed something in my below inquiry, I made every effort to comply.
I have a fresh install of AbanteCart 1.3.1 using installtron from my godaddy cPanel and I am really loving it so far compared to my other store which is running opencart. I was not able to install the most recent AbanteCart because I am stuck in an older PHP (7.3) because updating breaks my other ecommerce site I am running from the same hosting acct.
The issue I am having is that the system is uploading the image successfully (I believe), but the thumbnail in the admin panel just shows a default red camera and the item page itself shows no IMG. The reason I know that the image is successfully uploading is that I can access the image directly if I use the link so I know its not erroring as it uploads at least.
I suspect I am missing something really obvious but I have exhausted my own solutions so I am here hat in hand asking for help.
See attachments for screen shots showing:
-the red camera that I am assuming is some kind of generic preview for error images...?
-the item page showing no img (but does show a " the image could not be loaded" error message when I hover over it.
-the image displaying correctly when using the direct url, indicating the upload was successful.
Thanks for your kind attention and patience.
Update:
Have been running all types of experiments saving at various file sizes and in various formats with no success until I opened my jpg in preview, screenshot it w my Mac, saved as a PNG locally, then uploaded the screenshot PNG and.... low and behold... that worked. It is odd, because if I export the jpg from the preview as a PNG that does NOT work. And, the PNG screenshot is much larger (3.5MB) than the JPG (which is only 700KB) so I do not think its an issue of file size with regards to the JPG not working.
Of course this workaround will get me up and running but I am still keen on a better solution that will remove the extra unnecessary screen shot step.
Thanks in advance for any input.
Please check to see if jpeg is set up in the allowed file extensions
https://abantecart.atlassian.net/wiki/spaces/AD/pages/24281122/Add+new+resource+type (https://abantecart.atlassian.net/wiki/spaces/AD/pages/24281122/Add+new+resource+type)
Hello.
It can be a broken GD php library or most likely incorrect write permissions to the /image/thumbnails/ or /resources/image/ directory.
Please check the latest errors in the AbanteCart error log (https://forum.abantecart.com/index.php/topic,834.msg3085.html#msg3085)