AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: jbird5150 on August 09, 2024, 09:52:18 AM

Title: Success page blank, no confirmation emails being sent
Post by: jbird5150 on August 09, 2024, 09:52:18 AM

Ran several test orders using Stripe test mode. Orders go through but the "success" page only shows a blank page. Also no confirmation emails sent from the Inner Mailer.

Not a coder by a long shot so no idea what to look for in the logs. Updated to 1.3.4 and using default template. Can anybody help with this?

Title: Re: Success page blank, no confirmation emails being sent
Post by: Basara on August 09, 2024, 10:05:46 AM

Hello.
Looks like your inner mailer is not working or crashing. Try to setup a different Mail Transporting (smtp).
https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings#MailSettings-MailProtocol:SMTP
 

Title: Re: Success page blank, no confirmation emails being sent
Post by: jbird5150 on August 09, 2024, 10:24:05 AM

Quote from: Basara on August 09, 2024, 10:05:46 AM

Hello.
Looks like your inner mailer is not working or crashing. Try to setup a different Mail Transporting (smtp).
abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings#MailSettings-MailProtocol:SMTP

Thanks Basara--will this fix my success page issue as well? When looking at the Fast Checkout extension, I see that it may be dependent on using bootstrap5. Should I swap out the default template?

Title: Re: Success page blank, no confirmation emails being sent
Post by: Basara on August 12, 2024, 05:00:51 AM

Hello.
Check for the last records in the AbanteCart error log. The "blank page" should not occur in any template if all are setup correctly.