AbanteCart Community

Shopping Cart Operations => Support => Template Support => Topic started by: G. O. on August 27, 2024, 10:29:16 AM

Title: Contact Us Form on V. 1.4.0
Post by: G. O. on August 27, 2024, 10:29:16 AM
Hello,
Again after testing Contact Us Form on V. 1.4.0 and trying many ways to activate Google reCAPTCHA v3 on new version it is not sending as in the previous versions?
How to solve this issue guys and AbanteCart Team?
Title: Re: Contact Us Form on V. 1.4.0
Post by: Basara on August 29, 2024, 02:09:30 AM
Hello.
This can be a config issue like domain mismatch or invalid API keys or if the user's IP is blocked or flagged by Google for suspicious activity, reCAPTCHA might fail to work for that user.
Title: Re: Contact Us Form on V. 1.4.0
Post by: G. O. on August 30, 2024, 02:01:22 PM
Quote from: Basara on August 29, 2024, 02:09:30 AM
Hello.
This can be a config issue like domain mismatch or invalid API keys or if the user's IP is blocked or flagged by Google for suspicious activity, reCAPTCHA might fail to work for that user.

since you posted your comment I'm trying all options but finally I decided to use the virtual AbanteCart reCAPTCHA and that's also doesn't worked so regarding this issue, how to fix it?
Title: Re: Contact Us Form on V. 1.4.0
Post by: Basara on September 02, 2024, 04:10:30 AM
Hello.
what is "virtual AbanteCart reCAPTCHA"? Do you have related errors in the AbanteCart error log?
Title: Re: Contact Us Form on V. 1.4.0
Post by: G. O. on September 03, 2024, 06:33:23 AM
Quote from: Basara on September 02, 2024, 04:10:30 AM
Hello.
what is "virtual AbanteCart reCAPTCHA"? Do you have related errors in the AbanteCart error log?

i used the google v3 reCAPTCHA and it doesn't worked then i used the AbanteCart which appearing in the screenshot and also it doesn't worked and the form if only without reCAPTCHA could be working and sending. there is no error log at all how to fix it please?
Title: Re: Contact Us Form on V. 1.4.0
Post by: Basara on September 03, 2024, 06:36:28 AM
From your screenshot, it appears that the image captcha is functioning correctly. Are you encountering an error when you try to submit the form?
Title: Re: Contact Us Form on V. 1.4.0
Post by: G. O. on September 03, 2024, 08:23:57 AM
Quote from: Basara on September 03, 2024, 06:36:28 AM
From your screenshot, it appears that the image captcha is functioning correctly. Are you encountering an error when you try to submit the form?

the captcha is not allowing to processing submit form and there is no error logs. when i disable the captcha the form is submitting with no issue. however here is the form link: https://www.globaloverline.com/hr

you can give it a try
Title: Re: Contact Us Form on V. 1.4.0
Post by: Basara on September 03, 2024, 09:52:23 AM
Hello.
Are you sure you did not change the Form processing controller and Success page value?
Title: Re: Contact Us Form on V. 1.4.0
Post by: G. O. on September 05, 2024, 02:00:15 AM
Quote from: Basara on September 03, 2024, 09:52:23 AM
Hello.
Are you sure you did not change the Form processing controller and Success page value?

Hello,
here is the values as shown in the screenshot. are they correct ?
Title: Re: Contact Us Form on V. 1.4.0
Post by: Basara on September 05, 2024, 02:12:13 AM
Hello.
You can always refer to our demo to check the default values. https://www.abantecart.com/shopping-cart-demo
Title: Re: Contact Us Form on V. 1.4.0
Post by: G. O. on September 05, 2024, 06:11:08 PM
Quote from: Basara on September 05, 2024, 02:12:13 AM
Hello.
You can always refer to our demo to check the default values. https://www.abantecart.com/shopping-cart-demo

i tried same as in the demo but as i said the captcha preventing processing the submit
Title: Re: Contact Us Form on V. 1.4.0
Post by: Basara on September 06, 2024, 06:35:12 AM
Quote from: G. O. on September 05, 2024, 06:11:08 PM
Quote from: Basara on September 05, 2024, 02:12:13 AM
Hello.
You can always refer to our demo to check the default values. https://www.abantecart.com/shopping-cart-demo

i tried same as in the demo but as i said the captcha preventing processing the submit

Hello.
Not sure is it related but you have a lot js errors on this page like Uncaught SyntaxError: Unexpected identifier 'l'
Title: Re: Contact Us Form on V. 1.4.0
Post by: G. O. on September 06, 2024, 01:04:14 PM
Quote from: Basara on September 06, 2024, 06:35:12 AM
Quote from: G. O. on September 05, 2024, 06:11:08 PM
Quote from: Basara on September 05, 2024, 02:12:13 AM
Hello.
You can always refer to our demo to check the default values. https://www.abantecart.com/shopping-cart-demo

i tried same as in the demo but as i said the captcha preventing processing the submit

Hello.
Not sure is it related but you have a lot js errors on this page like Uncaught SyntaxError: Unexpected identifier 'l'


i did disabled all blocks which contains js one by one but still not working.