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Shopping Cart Operations => Support => General Support => Topic started by: jcschott on November 18, 2024, 05:03:52 PM

Title: Product Import Error
Post by: jcschott on November 18, 2024, 05:03:52 PM

Trying to use the Product import process on 1.4. When importing I get the following messages displayed.
Step 1 - failed. (Connection error occurred. HTTP-status:403)
Step 2 - failed. (Connection error occurred. HTTP-status:403)
Step 3 - failed. (Connection error occurred. HTTP-status:403)
Step 4 - failed. (Connection error occurred. HTTP-status:403)
Step 5 - failed. (Connection error occurred. HTTP-status:403)
Step 6 - failed. (Connection error occurred. HTTP-status:403)
Step 7 - failed. (Connection error occurred. HTTP-status:403)

When checking the server logs I get file permission is restricted for script: /devshop/shop/task.php. I have verified the file permissions and adjusted them from 755 to 777 with the same result. Any ideas on what may be causing the restriction on task.php?

Title: Re: Product Import Error
Post by: Basara on November 19, 2024, 02:09:29 AM

Hello.
Please check https://abantecart.atlassian.net/wiki/spaces/AD/pages/3604484/Mod_security+403+406+error

Title: Re: Product Import Error
Post by: jcschott on November 20, 2024, 10:29:52 PM

Thank you that resolved the issue. I was able to disable mod_security and then run the import and also revert back the task.php permission back to 755 and it completed without error.