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Shopping Cart Operations => Support => General Support => Topic started by: ZatarixYT on January 23, 2025, 05:33:48 PM

Title: Incorrect status text id for order status
Post by: ZatarixYT on January 23, 2025, 05:33:48 PM

Hello,

I got a problem with status text id for all order status (Value must be "EXEMPLE" (). Please check data of tables abfr_order_status_ids and abfr_order_statuses)
I already check this 2 tables but nothing is wrong.
My php memory_limit is to 256.

Can you explain me how to resolve this please ?
A image is added to this topic.
 ;DSee you soon !

Title: Re: Incorrect status text id for order status
Post by: Basara on January 24, 2025, 01:51:58 AM

Hello.

The issue you're experiencing typically occurs if order statuses have been removed from the system. To resolve this, you can compare your setup with the demo version or install another copy to check for any discrepancies.

Title: Re: Incorrect status text id for order status
Post by: ZatarixYT on January 24, 2025, 04:39:44 PM

Thanks for this quick reply !

I think they are not deleted because I see them in orders but in french I can't see it...
In translation localization I can't see it too.

If its really deleted do you know what files I need to check ? And where I can find same files maybe github ?

(Sorry for my bad english Im not english...)

Title: Re: Incorrect status text id for order status
Post by: Basara on January 27, 2025, 02:36:28 AM

Hello.
The following statuses should be included in your database table yourdbpredix_order_statuses

Title: Re: Incorrect status text id for order status
Post by: ZatarixYT on January 28, 2025, 04:18:49 PM

Hey back,

There is my tables I don't see any problems...

Title: Re: Incorrect status text id for order status
Post by: Basara on January 29, 2025, 03:24:09 AM

Hello.
If the content isn't appearing in French, please back up your database and run the Copy missing language data tool.
https://abantecart.atlassian.net/wiki/spaces/AD/pages/15433741/Add+Language#AddLanguage-AfterLanguageinstalled

Title: Re: Incorrect status text id for order status
Post by: ZatarixYT on January 30, 2025, 03:35:27 AM

Its work thanks you so much !