AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: anewagephoenix on March 17, 2025, 06:24:55 PM

Title: page wont load
Post by: anewagephoenix on March 17, 2025, 06:24:55 PM

I installed this cart through A2 Hosting Cpanel. I added the admin passwords by removing all special characters. (per A2) then i get this message on the page. i am trying to load both admin and shop page
 "Cannot establish connection to database."

any help would be appreciated.
Bibi

Title: Re: page wont load
Post by: Basara on March 18, 2025, 03:09:27 AM

Hello.
This error usually means that AbanteCart is unable to connect to the database due to incorrect credentials or misconfigured settings.
Check Database Credentials in your A2 Hosting cPanel. Go to MySQL Databases and verify your database name, username, and password. Compare them with the details in your AbanteCart configuration file /system/config.php.