AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: Frogman on May 23, 2025, 02:27:29 PM

Title: testing email
Post by: Frogman on May 23, 2025, 02:27:29 PM

Mailer Validation Error: Failed to authenticate on SMTP server with username "byteoptics@tuneitpro.com" using the following authenticators: "LOGIN", "PLAIN". Authenticator "LOGIN" returned "Expected response code "235" but got code "535", with message "535 Incorrect authentication data".". Authenticator "PLAIN" returned "Expected response code "235" but got code "535", with message "535 Incorrect authentication data".".
#0 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/EsmtpTransport.php(177): Symfony\Component\Mailer\Transport\Smtp\EsmtpTransport->handleAuth()
#1 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/EsmtpTransport.php(134): Symfony\Component\Mailer\Transport\Smtp\EsmtpTransport->doEhloCommand()
#2 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(255): Symfony\Component\Mailer\Transport\Smtp\EsmtpTransport->executeCommand()
#3 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(281): Symfony\Component\Mailer\Transport\Smtp\SmtpTransport->doHeloCommand()
#4 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(211): Symfony\Component\Mailer\Transport\Smtp\SmtpTransport->start()
#5 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/AbstractTransport.php(69): Symfony\Component\Mailer\Transport\Smtp\SmtpTransport->doSend()
#6 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(138): Symfony\Component\Mailer\Transport\AbstractTransport->send()
#7 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Mailer.php(38): Symfony\Component\Mailer\Transport\Smtp\SmtpTransport->send()
#8 /home/tunei960/billing3.tuneitpro.com/core/lib/mail.php(332): Symfony\Component\Mailer\Mailer->send()
#9 /home/tunei960/billing3.tuneitpro.com/admin/controller/pages/setting/setting.php(768): AMail->send()
#10 /home/tunei960/billing3.tuneitpro.com/admin/controller/pages/setting/setting.php(65): ControllerPagesSettingSetting->_validate()
#11 /home/tunei960/billing3.tuneitpro.com/core/engine/dispatcher.php(308): ControllerPagesSettingSetting->main()
#12 /home/tunei960/billing3.tuneitpro.com/core/engine/dispatcher.php(343): ADispatcher->dispatch()
#13 /home/tunei960/billing3.tuneitpro.com/core/engine/page.php(110): ADispatcher->dispatch()
#14 /home/tunei960/billing3.tuneitpro.com/core/engine/router.php(204): APage->build()
#15 /home/tunei960/billing3.tuneitpro.com/core/engine/router.php(86): ARouter->route()
#16 /home/tunei960/billing3.tuneitpro.com/index.php(95): ARouter->processRoute()
#17 {main}
this is what I am getting when tring to set up the email, the settings are the exact same as I have set in v1.3.4, setting up v1.4.2 on same server just new site php v8.3
what would be the problem? using smtp the same as I have in the old store

Title: Re: testing email
Post by: abolabo on May 25, 2025, 07:03:25 AM

looks like you forgot ssl:/ as protocol in the settings.
See example here https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings

Title: Re: testing email
Post by: Frogman on May 25, 2025, 10:55:05 AM

same thing with ssl://
Mailer Validation Error: Failed to authenticate on SMTP server with username "byteoptics@tuneitpro.com" using the following authenticators: "LOGIN", "PLAIN". Authenticator "LOGIN" returned "Expected response code "235" but got code "535", with message "535 Incorrect authentication data".". Authenticator "PLAIN" returned "Expected response code "235" but got code "535", with message "535 Incorrect authentication data".".
#0 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/EsmtpTransport.php(177): Symfony\Component\Mailer\Transport\Smtp\EsmtpTransport->handleAuth()
#1 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/EsmtpTransport.php(134): Symfony\Component\Mailer\Transport\Smtp\EsmtpTransport->doEhloCommand()
#2 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(255): Symfony\Component\Mailer\Transport\Smtp\EsmtpTransport->executeCommand()
#3 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(281): Symfony\Component\Mailer\Transport\Smtp\SmtpTransport->doHeloCommand()
#4 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(211): Symfony\Component\Mailer\Transport\Smtp\SmtpTransport->start()
#5 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/AbstractTransport.php(69): Symfony\Component\Mailer\Transport\Smtp\SmtpTransport->doSend()
#6 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Transport/Smtp/SmtpTransport.php(138): Symfony\Component\Mailer\Transport\AbstractTransport->send()
#7 /home/tunei960/billing3.tuneitpro.com/vendor/symfony/mailer/Mailer.php(38): Symfony\Component\Mailer\Transport\Smtp\SmtpTransport->send()
#8 /home/tunei960/billing3.tuneitpro.com/core/lib/mail.php(332): Symfony\Component\Mailer\Mailer->send()
#9 /home/tunei960/billing3.tuneitpro.com/admin/controller/pages/setting/setting.php(768): AMail->send()
#10 /home/tunei960/billing3.tuneitpro.com/admin/controller/pages/setting/setting.php(65): ControllerPagesSettingSetting->_validate()
#11 /home/tunei960/billing3.tuneitpro.com/core/engine/dispatcher.php(308): ControllerPagesSettingSetting->main()
#12 /home/tunei960/billing3.tuneitpro.com/core/engine/dispatcher.php(343): ADispatcher->dispatch()
#13 /home/tunei960/billing3.tuneitpro.com/core/engine/page.php(110): ADispatcher->dispatch()
#14 /home/tunei960/billing3.tuneitpro.com/core/engine/router.php(204): APage->build()
#15 /home/tunei960/billing3.tuneitpro.com/core/engine/router.php(86): ARouter->route()
#16 /home/tunei960/billing3.tuneitpro.com/index.php(95): ARouter->processRoute()
#17 {main}

Title: Re: testing email
Post by: Frogman on May 25, 2025, 11:22:07 AM

ok got it working used inner mailer , had different email in store details that was the issue.