AbanteCart Community

eCommerce construction => How-to questions => Topic started by: hannaconner on July 14, 2025, 03:00:10 AM

Title: checkout page says there is no shipping method
Post by: hannaconner on July 14, 2025, 03:00:10 AM
My second question is, on the checkout page, it keeps saying "Error: No Shipping options are available. Please contact us for assistance!".

I have no idea why it keeps saying this - I activated ship by weight and also paypal is available as a payment method.

Please help, thanks
Title: Re: checkout page says there is no shipping method
Post by: abolabo on July 14, 2025, 05:06:45 AM
Quote from: hannaconner on July 14, 2025, 03:00:10 AM
My second question is, on the checkout page, it keeps saying "Error: No Shipping options are available. Please contact us for assistance!".

I have no idea why it keeps saying this - I activated ship by weight and also paypal is available as a payment method.

Please help, thanks

usually this mean you have a misconfiguration of weight rate.
AbanteCart shipping selection based on inner filtration. Filtration based on limitations such as allowed location, weight min/max limits and rates-by-weight and parcel dimensions.
All these restrictions you can change on the shipping method extension page.
Also be sure your parcel not zero-weight. 
We suggest to enable setting config_cart_weight(settings->checkout or just type in search key in admin) to see total weight on the cart page (see heading title)
More detailed info you can find in our documentation (https://abantecart.atlassian.net/wiki/spaces/AD/pages/14647413/Enable+Shipping)