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Shopping Cart Operations => Support => Template Support => Topic started by: G. O. on October 20, 2025, 12:27:01 AM

Title: on last upgrade 1.4.3 version Checkout page
Post by: G. O. on October 20, 2025, 12:27:01 AM
Hello,
checkout page only showing the order details and not showing the buttons of place order or checkout, what happened in my case and what is missing here?
regards
Title: Re: on last upgrade 1.4.3 version Checkout page
Post by: Basara on October 20, 2025, 01:57:38 AM
Hello.
Please check your AbanteCart error log for any related messages, missing buttons on the checkout page often indicate a template issue. What template are you using?
Title: Re: on last upgrade 1.4.3 version Checkout page
Post by: G. O. on October 24, 2025, 02:37:25 AM
Quote from: Basara on October 20, 2025, 01:57:38 AMHello.
Please check your AbanteCart error log for any related messages, missing buttons on the checkout page often indicate a template issue. What template are you using?

i am using the NOVATOR default template on v.1.4.3
Title: Re: on last upgrade 1.4.3 version Checkout page
Post by: Basara on October 24, 2025, 06:14:56 AM
Hello.
Any errors in the log?
Title: Re: on last upgrade 1.4.3 version Checkout page
Post by: G. O. on October 29, 2025, 12:33:46 AM
Quote from: Basara on October 24, 2025, 06:14:56 AMHello.
Any errors in the log?

no errors.
Title: Re: on last upgrade 1.4.3 version Checkout page
Post by: Basara on October 29, 2025, 03:16:58 AM
Please try running the upgrade manually to ensure all files and database updates are properly applied. You can follow the detailed steps here: https://abantecart.atlassian.net/wiki/spaces/AD/pages/5275676/Upgrade+manually

After the manual upgrade, clear all caches and check again.
Title: Re: on last upgrade 1.4.3 version Checkout page
Post by: G. O. on November 26, 2025, 06:30:54 AM
Quote from: Basara on October 29, 2025, 03:16:58 AMPlease try running the upgrade manually to ensure all files and database updates are properly applied. You can follow the detailed steps here: https://abantecart.atlassian.net/wiki/spaces/AD/pages/5275676/Upgrade+manually

After the manual upgrade, clear all caches and check again.


i tried to upload all new version's necessary folders and files and refreshed the browser and deleted all website and browser caches but nothing helped me to process next steps of placing the order. i see there is an error as next:



2025-11-26 14:16:48 - Unknown Error: AbanteCart core v.1.4.3 Division by zero
Trace:
/storefront/controller/responses/checkout/pay.php(503): AOrder->buildOrderData()
/storefront/controller/responses/checkout/pay.php(458): ControllerResponsesCheckoutPay->updateOrCreateOrder()
/core/engine/dispatcher.php(306): ControllerResponsesCheckoutPay->main()
/core/engine/response.php(87): ADispatcher->dispatch()
/core/engine/router.php(222): ATypeResponse->build()
/core/engine/router.php(86): ARouter->route()
/index.php(81): ARouter->processRoute()


What shall I do now?
Title: Re: on last upgrade 1.4.3 version Checkout page
Post by: Basara on November 26, 2025, 07:26:44 AM
Quote from: G. O. on November 26, 2025, 06:30:54 AMi tried to upload all new version's necessary folders and files
Hello.
You should upgrade the database
Title: Re: on last upgrade 1.4.3 version Checkout page
Post by: G. O. on November 27, 2025, 02:48:46 AM
Quote from: Basara on November 26, 2025, 07:26:44 AM
Quote from: G. O. on November 26, 2025, 06:30:54 AMi tried to upload all new version's necessary folders and files
Hello.
You should upgrade the database

if you are about uploading upgrade.sql to my databse on phpmyadmin server I already did that but it doesn't do any changes in my issue. is there any easier way to fix placing orders steps without all these complicated steps please?
Title: Re: on last upgrade 1.4.3 version Checkout page
Post by: abolabo on December 01, 2025, 04:46:42 AM
please try this fix and let us know

https://github.com/abantecart/abantecart-src/commit/14872852c907429920291d8e7630fb43e2d80bb5
Title: Re: on last upgrade 1.4.3 version Checkout page
Post by: G. O. on December 05, 2025, 02:08:38 AM
Quote from: abolabo on December 01, 2025, 04:46:42 AMplease try this fix and let us know

https://github.com/abantecart/abantecart-src/commit/14872852c907429920291d8e7630fb43e2d80bb5

Hello Sir. your suggestion worked and fixed my issue but after replacing the order, from the admin panel side when we edit the order details and do some changes on it for example available quantity or price or anything else and try to save the changes, we get an error which loading a tab which says report to AbanteCart Team about this issue as next and as in the screenshot: 


There has been a critical error processing your request
Please check AbanteCart and webserver error logs for more details. You can check error log in the control panel if it is functional. Otherwise, refer to error log located on your web server


Report this problem to AbanteCart team (do not change email subject)


Check AbanteCart Troubleshooting Guide


Need help? Contact for support


Go to main page


in the error logs there is these lines as follow:


2025-12-05 10:01:09 - Unknown Error: AbanteCart core v.1.4.3 Division by zero
Trace:
#0 /admin/model/sale/order.php(310): ModelSaleOrder->editOrderProduct()
#1 /admin/controller/pages/sale/order.php(372): ModelSaleOrder->editOrder()
#2 /core/engine/dispatcher.php(306): ControllerPagesSaleOrder->details()
#3 /core/engine/dispatcher.php(341): ADispatcher->dispatch()
#4 /core/engine/page.php(108): ADispatcher->dispatch()
#5 /core/engine/router.php(204): APage->build()
#6 /core/engine/router.php(86): ARouter->route()
#7 /index.php(81): ARouter->processRoute()
#8 {main} in /admin/model/sale/order.php on line 438



how to solve this issue too?

Thank you...