AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: MGBReg on November 05, 2025, 07:54:40 AM

Title: Deting a product from order not recalculating
Post by: MGBReg on November 05, 2025, 07:54:40 AM
 Success: Order details have been updated!
 Note: Order product details has changed. Total was recalculated automatically. Review is required.

the above is shown but nothing within the order alters if a deletion or qty change occurs in the back end,

regards
Paul
Title: Re: Deting a product from order not recalculating
Post by: Basara on November 05, 2025, 09:16:04 AM
Hello.
The "Note: Order product details has changed. Total was recalculated automatically. Review is required." message simply reminds you to double-check the order to make sure everything looks correct after the update.
Title: Re: Deting a product from order not recalculating
Post by: MGBReg on November 05, 2025, 11:51:49 AM
hi Basara,
Thanks for the reply.

Nothing changes once the page is refreshed it still shows the item in the order and does not delete. Or if you change the qty again nothing happens.

Paul
Title: Re: Deting a product from order not recalculating
Post by: Basara on November 06, 2025, 02:25:49 AM
Hello.

What you describe does not sound like expected behavior. A couple of things to check so we can narrow it down:
1. After changing qty or deleting the item, are you clicking:
   - "Save" or
   - "Save and Recalculate" 

2. Could you please let us know which AbanteCart version you are using?

3. Please also check your error log in the admin:
   - Go to System → Logs → Error Log. Look for any recent errors that appear right after you try to change/delete the order product

With that info we'll be able to reproduce and see what's going wrong.
Title: Re: Deting a product from order not recalculating
Post by: MGBReg on November 06, 2025, 04:25:24 AM
HI Basara,
Clicking save and recalculate.
Nothing showing in error log after doing this. but it is not recalculating just appears the same.

Abantecart 1.4.3

I did have this is the error log before I cleared it though. Unsure if it is relevent.

 App Error: AbanteCart core v.1.4.3 Warning: Mistake in data of page with controller: 'pages/product/category'. Please check for key_value present where key_param was set.
Requested URL: https:
Title: Re: Deting a product from order not recalculating
Post by: abolabo on November 06, 2025, 08:22:44 AM
it's just a warning.
Please check table data via phpMyAdmin.
Open table "pages" and find rows with controller "pages/product/category"
You will see another columns "key_param" and "key_value".
Please check if some data presents in "key_param" but "key_value" is empty.

To fix warning you should be sure that both columns are filled or empty.
Title: Re: Deting a product from order not recalculating
Post by: MGBReg on November 06, 2025, 09:01:14 AM
Hi Abolabo,
Both are empty

Thanks