AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: MGBReg on June 23, 2026, 01:51:35 AM

Title: Message Notifications
Post by: MGBReg on June 23, 2026, 01:51:35 AM
Messages are no longer showing in the back end via the envelope.

Abantecart 1.4.4
Title: Re: Message Notifications
Post by: Basara on June 23, 2026, 02:52:45 AM
Hello.
Could you clarify which messages you are referring to? Customer contact form messages or order-related notifications?
Title: Re: Message Notifications
Post by: MGBReg on June 23, 2026, 03:40:40 AM
HI Basara,
Notifications orders and notifications.
it used to show on the envelope next to the language flag on the top of the page.

I cannot see an option to add a picture.

Paul
Title: Re: Message Notifications
Post by: Basara on June 24, 2026, 08:57:12 AM
Hi
You should normally see those order notifications in the envelope icon. Could you check if there are any errors showing in your browser's console or in the AbanteCart error log? That will help narrow down what's preventing the messages from appearing.
Title: Re: Message Notifications
Post by: MGBReg on June 24, 2026, 09:27:12 AM
Hi Basara,
Nothing in the system error logs.

Unsure about Browser console but it just shows a blue box underneath if i click on the envelope and displays nothing else.

If I go to the system messages in  box I can see everything.

But I do not know what I have just done. Just clicking around in settings and it has come back.

Thanks for your assistance as always - but somehow I have or it has fixed itself  ;)