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Shopping Cart Operations => Support => Topic started by: blingthingwales on January 28, 2014, 08:59:58 AM

Title: Unknown error
Post by: blingthingwales on January 28, 2014, 08:59:58 AM

Keep getting Unknown error when loading the product page. Also the related items now shown top down instead of across the page when clicking on the product related button.
Any ideas please.

Title: Re: Unknown error
Post by: Basara on January 28, 2014, 09:08:12 AM

Quote from: blingthingwales on January 28, 2014, 08:59:58 AM

Keep getting Unknown error when loading the product page. Also the related items now shown top down instead of across the page when clicking on the product related button.
Any ideas please.

Please post screensots and last errors from AbanteCart error log (http://forum.abantecart.com/index.php/topic,834.msg3085.html#msg3085)

Title: Re: Unknown error
Post by: blingthingwales on January 28, 2014, 09:31:15 AM

Hi
Here is the last error log entry I have. this was repeated 3 times.


2014-01-26 16:02:48 - warning:  AbanteCart core v.1.1.7 preg_grep() [<a href='function.preg-grep'>function.preg-grep</a>]: Compilation failed: nothing to repeat at offset 0 in <b>/home/bling987/public_html/core/engine/language.php</b> on line <b>232</b>

There are no error log entries for today for some reason.
I have updated to v.1.1.8

Title: Re: Unknown error
Post by: gordontaylor on January 28, 2014, 11:42:56 AM

As Barasa says, screen shots mate, lets them know exactly what's up. Please

Title: Re: Unknown error
Post by: abantecart on January 28, 2014, 11:50:33 AM

Quote from: blingthingwales on January 28, 2014, 09:31:15 AM

There are no error log entries for today for some reason.
I have updated to v.1.1.8

Possibly it was resolved in update. Post again if this comes back.

Title: Re: Unknown error
Post by: blingthingwales on January 29, 2014, 05:27:50 AM

Hi
Thanks for the replies

I have attached screenshots of the problem
The first screenshot shows the related product page
It shows the related products are going down the page instead of across
The second screenshot the message in the white box says "Unknown Error" .This message comes up every time I go into a page on the store.
Any ideas please?
I am not technically minded so simple language please.

Cheers Ted