Print Page - cannot connect to the extention store

Title: cannot connect to the extention store
Post by: Craig on June 16, 2012, 11:03:00 PM

hi, have just set up abantecart but when I try to connect to the extention store through admin I get this message "Error: Failed to connect to 69.41.188.23: Permission denied" any suggestions for this newbie non techno user. Thanks

Title: Re: cannot connect to the extention store
Post by: abolabo on June 17, 2012, 03:41:51 PM

hello
Where is your abantecart installed?
i mean desktop or server?
Did you check firewall settings?

Title: Re: cannot connect to the extention store
Post by: Craig on June 18, 2012, 04:25:44 AM

hi abolabo, thanks, my host server was stopping access so I've added your ip address to allow access...all is good. Cheers

Title: Re: cannot connect to the extention store
Post by: abantecart on June 18, 2012, 08:18:35 AM

Do you mind telling us what hosting company do you use? Others might have similar connection issue.

Thanks

Title: Re: cannot connect to the extention store
Post by: Craig on June 20, 2012, 04:57:53 AM

Hi, I'm in New Zealand but I host with galaxygig.com, Cheers

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Shopping Cart Operations => Support => Extension Support => Topic started by: Craig on June 16, 2012, 11:03:00 PM