AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: sewkitty on March 29, 2014, 10:18:30 PM

Title: Zero balance check out not working
Post by: sewkitty on March 29, 2014, 10:18:30 PM
I am using pay pal & even though the balance is zero it takes me to Pay Pal to pay or with pro it wants a credit card. This is the main reason I wanted this cart. So I did not have to have a balance for customers to check out. HELP!!
Title: Re: Zero balance check out not working
Post by: gordontaylor on March 29, 2014, 10:32:52 PM
OK, are you doing the zero balance via a coupon? I know if you set the price to zero it will checkout just fine.
Title: Re: Zero balance check out not working
Post by: sewkitty on March 29, 2014, 11:12:31 PM
Yes I am. Is that going to be a problem???
Title: Re: Zero balance check out not working
Post by: gordontaylor on March 29, 2014, 11:18:30 PM
I'm not the final word on this, but someone else is having the same issue. Your using a coupon for members?

It appears a coupon making the total zero is not the same as setting a zero price.

What is the product your selling? Is it tangible or a download?
Title: Re: Zero balance check out not working
Post by: sewkitty on March 29, 2014, 11:19:42 PM
Download. Yes it is for members. Can it be worked around with a gift certificate?
Title: Re: Zero balance check out not working
Post by: sewkitty on March 30, 2014, 11:33:37 AM
Has anyone figured this out??? I tried gift certificates and that does not work either. I need for my customers to be able to put in a coupon code or gift certificate and be able to check out with a zero balance. The gift certificate should work like this but does not. Getting very frustrated. I need to have this up on the 1st. Any help would be very much appreciated.
Thanks
Title: Re: Zero balance check out not working
Post by: sewkitty on March 30, 2014, 11:42:25 AM
Got the gift certificate to work at least! WHEW! If anyone figures out the coupon with zero balance please post :-)