AbanteCart Community

Shopping Cart Operations => Support => Topic started by: Fordyce91 on April 09, 2014, 06:40:15 PM

Title: Order Confirmation Email
Post by: Fordyce91 on April 09, 2014, 06:40:15 PM
Hello,

I'm using AbanteCart on my new Ecommerce site at burtonford.co.uk, I'm in the process of adding products and I thought I'd run through the order process using a discount code.

However, I get a rather strange looking order confirmation which I don't think is the usual or what I should be receiving. Could anyone suggest what I need to edit?

I wish to add the site's logo, remove the logo it keeps attatching to the emails and remove the white space and possibly add some text which says "thanks for your order from Burton & Ford..."

Hope you can help me out, see the picture below to understand my questions further.

Thank you in advance.

(https://burtonford.co.uk/burtonfordemail.png)
Title: Re: Order Confirmation Email
Post by: abantecart on April 10, 2014, 10:42:29 AM
This is the email template with order confirmation

https://github.com/abantecart/abantecart-src/blob/master/public_html/storefront/view/default_html5/template/mail/order_confirm.tpl

You can edit HTML in that template.
Title: Re: Order Confirmation Email
Post by: Fordyce91 on April 13, 2014, 05:49:55 AM
Quote from: abantecart on April 10, 2014, 10:42:29 AM
This is the email template with order confirmation

github.com/abantecart/abantecart-src/blob/master/public_html/storefront/view/default_html5/template/mail/order_confirm.tpl

You can edit HTML in that template.

Hello Admin,

I have updated the file with the file that you have suggested, however I still receive the same confirmation emails. Still showing the templates default logo as an attachment and still showing all of the white spaces.

Do you have any further suggestions?
Title: Re: Order Confirmation Email
Post by: abolabo on April 15, 2014, 05:51:07 AM
where did you see email? i mean mail program. gmail webmail or some mail client for ex Thunderbird ?
Can you check you email letter on gmail web-interface?
Title: Re: Order Confirmation Email
Post by: Fordyce91 on April 15, 2014, 02:06:23 PM
Quote from: abolabo on April 15, 2014, 05:51:07 AM
where did you see email? i mean mail program. gmail webmail or some mail client for ex Thunderbird ?
Can you check you email letter on gmail web-interface?

On Gmail, web and mobile. Also through Androids default mail application and through cPanels 3 email applications.
Title: Re: Order Confirmation Email
Post by: Fordyce91 on April 19, 2014, 09:29:01 AM
Anybody have any ideas?
Title: Re: Order Confirmation Email
Post by: AzidVurn on May 21, 2014, 06:21:08 AM
Same thing happened to me! Any update about this problem?