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Shopping Cart Operations => Support => General Support => Topic started by: macat on April 13, 2014, 05:14:13 AM

Title: Getting this error, category addresses all messed up
Post by: macat on April 13, 2014, 05:14:13 AM
The home page is fine but every category link is all messed up and goes to waht looks like a mobile version.  How can I fix this and what is causing it???  Using version 1.1.6

Home page (http://charmsfromtheheart.net/AbanteCart/index.php)
    looks fine

Product link (http://www.charmsfromtheheart.net/AbanteCart/index.php/storefront/view/default_html5/stylesheet/resources/image/18/c5/index.php?rt=product/category&path=7_8)   site all messed up

2014-04-13 4:43:42 - App Warning:  AbanteCart core v.1.1.6 Warning: Accessing store with unconfigured or unknown domain. Check setting of your store domain URL in System Settings . Loading default store configuration for now. in /home/charmsfr/public_html/AbanteCart/core/lib/config.php on line 151
2014-04-13 4:44:00 - App Warning:  AbanteCart core v.1.1.6 Warning: Accessing store with unconfigured or unknown domain. Check setting of your store domain URL in System Settings . Loading default store configuration for now. in /home/charmsfr/public_html/AbanteCart/core/lib/config.php on line 151
2014-04-13 4:44:04 - App Warning:  AbanteCart core v.1.1.6 Warning: Accessing store with unconfigured or unknown domain. Check setting of your store domain URL in System Settings . Loading default store configuration for now. in /home/charmsfr/public_html/AbanteCart/core/lib/config.php on line 151
Title: Re: Getting this error, category addresses all messed up
Post by: abantecart on April 13, 2014, 07:30:51 AM
Put correct URL in the setting. Check setting of your store domain URL in System Settings.
http://www.abantecart.com/ecommerce-documentation/50-admin-user-manual/system/settings#Details%20Tab
Title: Re: Getting this error, category addresses all messed up
Post by: macat on April 13, 2014, 03:44:51 PM
This is what I have in the store settings, which is the correct address path:

http://charmsfromtheheart.net/AbanteCart/
Title: Re: Getting this error, category addresses all messed up
Post by: abantecart on April 13, 2014, 04:28:50 PM
This URL is not found.
Title: Re: Getting this error, category addresses all messed up
Post by: llegrand on April 13, 2014, 04:38:58 PM
Hi Macat - try this -
 Are you using the SEO settings as found here?
System > settings > Use SEO urls   if it is set to  ON there are a couple of things you need to do:
1.  To use SEO URL's apache module mod-rewrite must be installed and you need to rename the htaccess.txt to .htaccess.  this is the htaccess file in the subfolder where you have your cart installed.
2.  In the .htaccess file  - you MUST add you subfolder  on the RewriteBase  line
This is what your .htaccess file should look like – I have used your subfolder AbanteCart.
# SEO URL Settings
RewriteEngine On
RewriteBase /AbanteCart/
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)\?*$ index.php?_route_=$1 [L,QSA]
 

Lee - just another Abantecart user.


Title: Re: Getting this error, category addresses all messed up
Post by: gordontaylor on April 14, 2014, 01:04:51 AM
Nice try Lee, but "Just another AbanteCart User?"

Methinks not! You are a GREAT AbanteCart user ...
Title: Re: Getting this error, category addresses all messed up
Post by: macat on April 14, 2014, 02:59:32 AM
Lee,
Thank you for the feedback, the SEO Urls are off and I forgot the message board automatically changes anything using the word a b a n t e (without the spaces) into AbanteCart, the store URL is http://charmsfromtheheart.com/a (http://charmsfromtheheart.com/a) b a n t e (without the spaces), so the URL path IS correct.

correct address: http://charmsfromtheheart.net/a (http://charmsfromtheheart.net/a) b a n t e/index.php?rt=product/category&path=7, it seems to be adding index.php/resources/  to each address  --  http://www.charmsfromtheheart.net/a (http://www.charmsfromtheheart.net/a) b a n t e/index.php/resources/index.php?rt=product/category&path=121

Any other ideas as to why this is happening???

Quote
This is what I have in the store settings, which is the correct address path:

http://charmsfromtheheart.net/AbanteCart/ (http://charmsfromtheheart.net/AbanteCart/)

Lee, I went ahead and did what you said and it seems to have fixed the address but I am still getting the same error, so don't know how long that will stay fixed.  Thank you for the advice.
Title: Re: Getting this error, category addresses all messed up
Post by: abantecart on April 14, 2014, 04:06:29 AM
I forgot the message board automatically changes anything using the word a b a n t e (without the spaces) into AbanteCart, the store URL is http://charmsfromtheheart.com/a (http://charmsfromtheheart.com/a) b a n t e (without the spaces), so the URL path IS
About that. Forum is set up to follow branding policy. Our application is call AbanteCart is one word and no spaces and no shortenings.
Title: Re: Getting this error, category addresses all messed up
Post by: llegrand on April 14, 2014, 10:55:56 AM
http://charmsfromtheheart.net/AbanteCart/index.php?rt=product/category&path=7_44

Hi again,

I did check out your site -  quite Pink!  I noticed that some of your paths still show prod id -  others have the SEO showing.   

Here's what you need to do to fix that for all the ones with the prod id -  on your Product Edit page -  towards the bottom  there is a field called "Generate SEO Keyword  with a Generate button (it uses your title)  Your SEO was off when you added products originally,  so those fields are blank -  you need to go in and click on the generate tab and they will then use the SEO. 

For products you added after the SEO was turned on - they will generate automatically.

Hint:  if you have small words in your title like   'and' or 'large', 'small'  things that don't make good keywords
just remove them from the generated seo   

Here's an example  roasted and/or salted nuts    as a title,   the SEO  should be just
roasted salted nuts

Lee (and I am just another abantecart user,  but a very happy one! it's such a great cart!!)

Title: Re: Getting this error, category addresses all messed up
Post by: macat on April 21, 2014, 03:40:42 AM
UPDATE:  Just cleared the cache for products and categories, addresses OK first time I load page, each time I reload, more and more gets added to each address link, this is really driving me crazy, what is causing this?

It is happening again, I have done or changed nothing since it was working? ???  What is going on?  I did the htaccess fix, added my folder to the rewrite line and it was fine for I don't even know how long.  The site itself is taking forever to load and the addresses are all wrong again.  Any idea how to permanently fix this?  This client has thousands of products and is constantly adding new ones, trying to go into each one and fix it manually is not realistic.
Title: Re: Getting this error, category addresses all messed up
Post by: abantecart on April 21, 2014, 03:01:56 PM
UPDATE:  Just cleared the cache for products and categories, addresses OK first time I load page, each time I reload, more and more gets added to each address link, this is really driving me crazy, what is causing this?
Let me clarify. What do you mean by "more and more gets added to each address link"?
Do you refer to cache file?
I see that you use 1.1.6. There were number of improvements to cache management up to 1.1.8
Title: Re: Getting this error, category addresses all messed up
Post by: macat on April 21, 2014, 05:25:23 PM
for example, it may start as this:


correct address: http://charmsfromtheheart.net/a (http://charmsfromtheheart.net/a) b a n t e/scrapbooking_charms  But after reloading the page a few times it looks like this:


correct address: http://charmsfromtheheart.net/a (http://charmsfromtheheart.net/a) b a n t e/storefront/view/default_html5/stylesheet/resources/image/18/bb/resources/image/18/95/scrapbooking_charms

My client paid you guys to customized her store and move all her products over from another cart, it is not an easy matter to just upgrade it to 1.1.8.  If you remember she tried upgrading to 1.1.7 after the customization and messed everything up and it cost her a pretty penny to have it all fixed after, so I am not willing to try upgrading it and messing it up again.



UPDATE:  Just cleared the cache for products and categories, addresses OK first time I load page, each time I reload, more and more gets added to each address link, this is really driving me crazy, what is causing this?
Let me clarify. What do you mean by "more and more gets added to each address link"?
Do you refer to cache file?
I see that you use 1.1.6. There were number of improvements to cache management up to 1.1.8
Title: Re: Getting this error, category addresses all messed up
Post by: abantecart on April 22, 2014, 06:29:37 AM
for example, it may start as this:
correct address: http://charmsfromtheheart.net/a (http://charmsfromtheheart.net/a) b a n t e/scrapbooking_charms  But after reloading the page a few times it looks like this:
http://charmsfromtheheart.net/a (http://charmsfromtheheart.net/a) b a n t e/storefront/view/default_html5/stylesheet/resources/image/18/bb/resources/image/18/95/scrapbooking_charms
I can not replicate this problem. I never get that you describe. Possibly there was some changes done while you refreshed the page.
Title: Re: Getting this error, category addresses all messed up
Post by: gordontaylor on April 22, 2014, 09:16:59 AM
I'm getting a LOT of broken links and going to a LOT of pages where the .css isn't working at all.

Here is one URL that came up, notice the path? It's all wrong. It says the index.php is inside the stylesheet folder!!

Code: [Select]
http://www.charmsfromtheheart.net/AbanteCart/index.php/storefront/view/default_html5/stylesheet/index.php?rt=product/category&path=120_4
I see you have done much modification with the stylesheet with regard to color. I think you have something messed up with the file structure.

Are you using an HTML editor or doing things via the cPanel?

I'm also getting some dead category links.

Slow down, take a good look at the file structure and see if you can recover this. It's going to turn into a mess shortly and you'll have to start over.
Title: Re: Getting this error, category addresses all messed up
Post by: macat on May 02, 2014, 05:30:58 PM
If you will look at the very bottom left of the screenshot, the address is very wrong, and some are even worse than this one.  This address is for the Floating Charms category, the screenshot below this one is for the sub category Angels under the Floating Charms category.  That address is even worse.  The main category Floating Charms sometimes goes to the correct looking page but the sub category of Angels goes to what looks like a mobile version, see 3rd screenshot, sometimes the main category Floating Charms also loads a weird mobile version looking page? ???  This is the problem I am having ... I changed it back to the original css and it is still messed up so really don't think the style sheet has anything to do with it, see last screenshot, back to the blue.
Title: Re: Getting this error, category addresses all messed up
Post by: macat on May 02, 2014, 06:00:41 PM
UPDATE - I talked with my tech support people about a different account that was having problems and they ran a malware scan on my server, nothing was found BUT ever since that it seems to be working correctly, don't why that would make a difference but it seems to have.


If you will look at the very bottom left of the screenshot, the address is very wrong, and some are even worse than this one.  This address is for the Floating Charms category, the screenshot below this one is for the sub category Angels under the Floating Charms category.  That address is even worse.  The main category Floating Charms sometimes goes to the correct looking page but the sub category of Angels goes to what looks like a mobile version, see 3rd screenshot, sometimes the main category Floating Charms also loads a weird mobile version looking page? ???  This is the problem I am having ... I changed it back to the original css and it is still messed up so really don't think the style sheet has anything to do with it, see last screenshot, back to the blue.

  Now after I clear the cache the addresses are OK until I reload the page, see 5th screenshot with correct addresses
Title: Re: Getting this error, category addresses all messed up
Post by: denagpam on May 06, 2014, 08:08:21 PM
what do you mean with "paid"
all abantecart teams provide us as a client a free ecommerce including its files and upgrading

these are all free and never pay a penny for just upgrading and it is pretty easy

just refer to this link:

http://www.abantecart.com/ecommerce-documentation/80-installation/core-upgrade/97-abantecart-core-upgrade#Install_manually

and please never try to do customization on AbanteCart codes since it is a system if one part is messed up it affects its overall parts
remember!
Title: Re: Getting this error, category addresses all messed up
Post by: Old Fossil on May 06, 2014, 08:32:55 PM
UPDATE - I talked with my tech support people about a different account that was having problems and they ran a malware scan on my server, nothing was found BUT ever since that it seems to be working correctly, don't why that would make a difference but it seems to have.

Some people sure do like making their posts stand out for no reason don't they?  ::)
Title: Re: Getting this error, category addresses all messed up
Post by: llegrand on May 06, 2014, 08:42:42 PM

My client paid you guys to customized her store and move all her products over from another cart, it is not an easy matter to just upgrade it to 1.1.8.  If you remember she tried upgrading to 1.1.7 after the customization and messed everything up and it cost her a pretty penny to have it all fixed after, so I am not willing to try upgrading it and messing it up again.


what do you mean with "paid"
all abantecart teams provide us as a client a free ecommerce including its files and upgrading

these are all free and never pay a penny for just upgrading and it is pretty easy

just refer to this link:

http://www.abantecart.com/ecommerce-documentation/80-installation/core-upgrade/97-abantecart-core-upgrade#Install_manually (http://www.abantecart.com/ecommerce-documentation/80-installation/core-upgrade/97-abantecart-core-upgrade#Install_manually)

and please never try to do customization on AbanteCart codes since it is a system if one part is messed up it affects its overall parts
remember!


Just to try and set the record straight -  yes the software is free and open-source.  The upgrades are also offered free.  However,
Abantecart does do customization work upon request and with an agreed up free for services. Some users need some specific customization that is unique to their operation and not consider to be of use to a wide user base.

Title: Re: Getting this error, category addresses all messed up
Post by: macat on May 07, 2014, 03:58:58 AM
She paid you guys to import all her products, over 1400 at the time from another cart to AbanteCart cart, that is what I meant. It was a big job with an agreed upon price, I am afraid of messing her store up, it got messed up when she tried upgrading to 1.1.7, I didn't know she was going to do it so don't know what she did.  It ended up being a mess that had to be fixed by abantecart developers at a cost, it was her fault entirely, so wasn't a problem ... non web developers shouldn't mess with stuff they have no knowledge of.

Old Fossil, my post stands out so everyone can see my issue is resolved ...  8)




My client paid you guys to customized her store and move all her products over from another cart, it is not an easy matter to just upgrade it to 1.1.8.  If you remember she tried upgrading to 1.1.7 after the customization and messed everything up and it cost her a pretty penny to have it all fixed after, so I am not willing to try upgrading it and messing it up again.


what do you mean with "paid"
all abantecart teams provide us as a client a free ecommerce including its files and upgrading

these are all free and never pay a penny for just upgrading and it is pretty easy

just refer to this link:

http://www.abantecart.com/ecommerce-documentation/80-installation/core-upgrade/97-abantecart-core-upgrade#Install_manually (http://www.abantecart.com/ecommerce-documentation/80-installation/core-upgrade/97-abantecart-core-upgrade#Install_manually)

and please never try to do customization on AbanteCart codes since it is a system if one part is messed up it affects its overall parts
remember!


Just to try and set the record straight -  yes the software is free and open-source.  The upgrades are also offered free.  However,
Abantecart does do customization work upon request and with an agreed up free for services. Some users need some specific customization that is unique to their operation and not consider to be of use to a wide user base.