AbanteCart Community
Shopping Cart Operations => Support => Topic started by: popustda on April 27, 2014, 12:22:17 PM
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Hi,
Can anyone tell me why i receive this message "ajax error" when you press to add a product . when you press on a basket.
i noticed this happens only when i open my website with "www"
if i open just topducan.eu everything is fine but if i open www.topducan.eu then i have this ajax error ???
in system settings in admin i set my website without "www" so maybe this is a prolem but if i set "www". in system settings then i get this error when i open a website without "www"
any clues
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Do you have a security certificate installed?
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Is this version 1.1.8?
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i manually upgraded from 1.1.7 to 1.1.8 but i am having problems with upgrading sql because if some error which i have when importing in phpmyadmin.
Can this be because of this?
This error pops out only when you try to add a product without opening it (when you open a product and add it from inside then there is no this error)
thanks
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Anything is possible. If you upgrade partly, we can not be sure. Inspect source of the error with Firebug.
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yes i have SSL installed which i received for free with my siteground.com hosting. can this be a problem?
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firebug needs to be installed on firefox,right?
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what now? lol
I never used firebug. where should i look?
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i deaactivated SSL and no more ajax error. i think problem was because i activated SSL on my domain without www infront
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What type of security Certification do you have? What brand and what type?
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Gordon, might want to check if that is a shared SSL - he said something about free SSL with his site.
Lee
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i received a free SSL with a 1year hosting plan which i paid around $100 for 1year. siteground.com hosting company.
is this kind of SSL a problem?
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That is exactly your issue. It's a shared SSL cert, and doesn't cover both straight URL and WWW
You'll need to buy something like GeoTrusts Rapid SSL. It covers both the alias and non-alias sides and it's also mobile compatible. You can get it for around 10 bucks most places.
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you mean around $10 per month?
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I looked at SiteGround's offerings - you need to ask your host these questions first:
1. Do you have a dedicated IP?
2. Do you have a private SSL or a shared SSL?
3. If private, what domain address or addresses does the SSL cover? www AND non-www or not.
Once you know the setup you have, it will help determine if it needs something else, or it is just a configuration issue.
Lee
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No 10 dollars a year
you mean around $10 per month?
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can you give me a link where i can buy for $10?
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I solved it. I had CloudFlare free version installed and that is why i had ajax problems. btw. i have private SSL which i think can with with WWW and without www
I looked at SiteGround's offerings - you need to ask your host these questions first:
1. Do you have a dedicated IP?
2. Do you have a private SSL or a shared SSL?
3. If private, what domain address or addresses does the SSL cover? www AND non-www or not.
Once you know the setup you have, it will help determine if it needs something else, or it is just a configuration issue.
Lee
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Excellent -glad you found the issue. All these configurations are so important to understand. Had not thought of CloudFlare being the issue.
It is also excellent that you have a private SSL -
Thank you for reporting how you were able to resolve the issue. It will help us all.
Lee