Hi,
Can anyone tell me why i receive this message "ajax error" when you press to add a product . when you press on a basket.
i noticed this happens only when i open my website with "www"
if i open just topducan.eu everything is fine but if i open www.topducan.eu then i have this ajax error ???
in system settings in admin i set my website without "www" so maybe this is a prolem but if i set "www". in system settings then i get this error when i open a website without "www"
any clues
Do you have a security certificate installed?
Is this version 1.1.8?
i manually upgraded from 1.1.7 to 1.1.8 but i am having problems with upgrading sql because if some error which i have when importing in phpmyadmin.
Can this be because of this?
This error pops out only when you try to add a product without opening it (when you open a product and add it from inside then there is no this error)
thanks
Anything is possible. If you upgrade partly, we can not be sure. Inspect source of the error with Firebug.
yes i have SSL installed which i received for free with my siteground.com hosting. can this be a problem?
firebug needs to be installed on firefox,right?
what now? lol
I never used firebug. where should i look?
i deaactivated SSL and no more ajax error. i think problem was because i activated SSL on my domain without www infront
What type of security Certification do you have? What brand and what type?
Gordon, might want to check if that is a shared SSL - he said something about free SSL with his site.
Lee
i received a free SSL with a 1year hosting plan which i paid around $100 for 1year. siteground.com hosting company.
is this kind of SSL a problem?
That is exactly your issue. It's a shared SSL cert, and doesn't cover both straight URL and WWW
You'll need to buy something like GeoTrusts Rapid SSL. It covers both the alias and non-alias sides and it's also mobile compatible. You can get it for around 10 bucks most places.
you mean around $10 per month?
I looked at SiteGround's offerings - you need to ask your host these questions first:
1. Do you have a dedicated IP?
2. Do you have a private SSL or a shared SSL?
3. If private, what domain address or addresses does the SSL cover? www AND non-www or not.
Once you know the setup you have, it will help determine if it needs something else, or it is just a configuration issue.
Lee
No 10 dollars a year
Quote from: popustda on May 01, 2014, 06:36:52 AM
you mean around $10 per month?
can you give me a link where i can buy for $10?
I solved it. I had CloudFlare free version installed and that is why i had ajax problems. btw. i have private SSL which i think can with with WWW and without www
Quote from: llegrand on May 01, 2014, 07:43:05 AM
I looked at SiteGround's offerings - you need to ask your host these questions first:
1. Do you have a dedicated IP?
2. Do you have a private SSL or a shared SSL?
3. If private, what domain address or addresses does the SSL cover? www AND non-www or not.
Once you know the setup you have, it will help determine if it needs something else, or it is just a configuration issue.
Lee
Excellent -glad you found the issue. All these configurations are so important to understand. Had not thought of CloudFlare being the issue.
It is also excellent that you have a private SSL -
Thank you for reporting how you were able to resolve the issue. It will help us all.
Lee