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Shopping Cart Operations => Support => General Support => Topic started by: maxman on May 23, 2014, 08:14:36 AM

Title: error when installing!
Post by: maxman on May 23, 2014, 08:14:36 AM

Im having trouble installing the software
this massage came up


Sorry, but error occurred during installation:
Internal Server Error:

thanks

Title: Re: error when installing!
Post by: Basara on May 23, 2014, 08:40:42 AM

Quote from: maxman on May 23, 2014, 08:14:36 AM

Im having trouble installing the software
this massage came up


Sorry, but error occurred during installation:
Internal Server Error:

thanks

Please post error from  error log in the file ../system/logs/error.txt

Title: Re: error when installing!
Post by: abantecart on May 23, 2014, 02:37:27 PM

Please let us know where you install. What OS and what hosting company.

Title: Re: error when installing!
Post by: yorkiebarkid on May 28, 2014, 08:56:40 PM

its a vps running CentOS 6 with Parallels Plesk Panel 11.5 (64-bit)

the log is as follows -

[Wed May 28 19:20:04 2014] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Wed May 28 19:20:04 2014] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Wed May 28 19:23:52 2014] [warn] [client 188.29.27.135] mod_fcgid: stderr: PHP Fatal error:  Call to a member function write() on a non-object in url on line 53, referer: url?rt=install&runlevel=1
[Wed May 28 19:26:31 2014] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Wed May 28 19:26:31 2014] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Wed May 28 19:40:17 2014] [warn] [client 188.29.27.135] mod_fcgid: stderr: PHP Fatal error:  Call to a member function write() on a non-object inurl on line 53, referer: url?rt=install&runlevel=1

Title: Re: error when installing!
Post by: yorkiebarkid on May 28, 2014, 08:59:48 PM

sorry i did not mean to replay in here