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Shopping Cart Operations => Support => General Support => Topic started by: denagpam on May 29, 2014, 07:49:37 AM

Title: Help the problem occurs when importing csv file
Post by: denagpam on May 29, 2014, 07:49:37 AM
Hi

hope you are very well guys

I get error message when importing files
it says Data is empty or corrupted
Total loaded is 0

I attach the screenshot of the error and the csv file I want to upload
Title: Re: Help the problem occurs when importing csv file
Post by: Basara on May 29, 2014, 08:45:07 AM
Hi. What is your browser and OS?

Also try to import in IE browser.
Title: Re: Help the problem occurs when importing csv file
Post by: denagpam on May 29, 2014, 08:53:16 AM
hi

I am using Google Chrome on Windows 8.1 32 bit
but when using Internet Explorer the same occurs

but how about on your behalf
are you succeed in importing the file since I have tried in many ways (with comma - tab delimiter and with txt file) but does not work ?
Title: Re: Help the problem occurs when importing csv file
Post by: abantecart on May 29, 2014, 09:43:09 AM
This is a strange issue. Your file works for me fine. I used chrome and safari on mac OS.
Quote
Total loaded: 51. Updated: 0. Created: 51. Errors: 0

I think this is related to OS. We will investigate.
Title: Re: Help the problem occurs when importing csv file
Post by: denagpam on May 29, 2014, 09:47:46 AM
oh I have done the same on version 1.1.8 and on the same OS as now and it worked

okay I am waiting for the result and solution
Title: Re: Help the problem occurs when importing csv file
Post by: bdwebb on September 27, 2015, 08:20:11 PM
I am having the same problem importing
Title: Re: Help the problem occurs when importing csv file
Post by: Basara on September 28, 2015, 02:11:21 AM
Quote from: bdwebb on September 27, 2015, 08:20:11 PM
I am having the same problem importing

Can you please post next details:

Note: you can try different browsers when import