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Shopping Cart Operations => Support => Topic started by: flyn on August 06, 2014, 10:59:34 AM

Title: Having a serious issue in site with a URL that is not ours
Post by: flyn on August 06, 2014, 10:59:34 AM

I just noticed something that is worrisome and I need help quick!

On our site www.hygienics.com when I hover over the links at the top Login/Account/Checkout it shows a different URL than hygienics.com

Instead it shows www.flatscreenbrackets.net. What the hell is that?

Never heard of that URL. It also happens in the category menu under Home. No where else is this occurring from what I see.

Can anyone explain why this would occur? I looked in the settings of the site and .htaccess and nothing is showing for that URL.

This is ****** please.  Thanks

Title: Re: Having a serious issue in site with a URL that is not ours
Post by: flyn on August 06, 2014, 11:04:14 AM

I wanted to follow up and say that when the links are clicked on it goes to www.hygienics.com though.

It seems what I did in .htaccess prior to even seeing this issue may have helped.

RewriteCond %{HTTP_HOST} !^www\.hygienics\.com$ [NC]
RewriteCond %{HTTP_HOST} !^hygienics\.com$ [NC]
RewriteRule ^(.*)$ http://www.hygienics.com/$1 [R=301,L]

Can anyone confirm it does help?

Title: Re: Having a serious issue in site with a URL that is not ours
Post by: abantecart on August 06, 2014, 03:58:24 PM

Can you please PM access to your FTP?

Title: Re: Having a serious issue in site with a URL that is not ours
Post by: flyn on August 06, 2014, 04:26:41 PM

OK I will but before I do that the issue now has gone away for me unless it is my browser cache.

Can you confirm you see this issue?

Title: Re: Having a serious issue in site with a URL that is not ours
Post by: Basara on August 08, 2014, 05:52:01 AM

Quote from: flyn on August 06, 2014, 04:26:41 PM

OK I will but before I do that the issue now has gone away for me unless it is my browser cache.

Can you confirm you see this issue?

We can not confirm. Now links are correct at  www .hygienics.com

Title: Re: Having a serious issue in site with a URL that is not ours
Post by: flyn on August 11, 2014, 12:07:08 PM

Yes it seems once I did changes in .htaccess everything worked fine. I am not going to worry about this now as it is fixed

Title: Re: Having a serious issue in site with a URL that is not ours
Post by: abantecart on August 11, 2014, 01:49:28 PM

Keep .htacces file secured with 644 file permission setting