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Shopping Cart Operations => Support => Topic started by: Kshaadoo on November 04, 2014, 05:41:53 AM

Title: soap php module required
Post by: Kshaadoo on November 04, 2014, 05:41:53 AM

Hello, I`m pretty new with abantecart and hosting. I tried to install eWay extension, but everytime I try it give me an error message:"eway extension cannot be installed: soap php module required". I googled it and it seems that hosting provider should turn the "soap php module" for me, so it could work, Im not sure though. Or can I solve this problem by myself? Thank you.

Title: Re: soap php module required
Post by: yonghan on November 04, 2014, 06:03:38 AM

Hi,have you tried to contact your hosting provider?

Title: Re: soap php module required
Post by: Kshaadoo on November 04, 2014, 06:15:54 AM

Yeah, wrotte a ticket to support, waiting for an answer. Just wanted to know if I can do it myself.

Title: Re: soap php module required
Post by: yonghan on November 04, 2014, 06:25:24 AM

You can open your cpanel, look for Select PHP Version under Software/Services,click on it and check if the soap module was enabled there.If not,you can try to check it and retry the eWay.

Title: Re: soap php module required
Post by: Kshaadoo on November 04, 2014, 07:17:03 AM

Hm, went into cpanel but there`s nothing else in Software/Services except "Softaculous".

Title: Re: soap php module required
Post by: yonghan on November 04, 2014, 07:33:18 AM

Seems that your hosting provider doesn't give the ability to select php version.There are no other way except have to wait for their reply.

Title: Re: soap php module required
Post by: Kshaadoo on November 04, 2014, 07:40:56 AM

Alright, thank you very much.

Title: Re: soap php module required
Post by: yonghan on November 04, 2014, 07:44:38 AM

You're welcome